The specified network name is no longer available

[DaveN]

Hello,

Since a few days we are getting this error on a couple of Vm's when trying to back-up them.. :

1/18/2016 12:31:20 AM :: Processing {Server name} Error: The specified network name is no longer available.
Failed to write data to the file [Back-up location].
Failed to download disk.
Shared memory connection was closed.
Failed to upload disk.
Agent failed to process method {DataTransfer.SyncDisk}.

The jobs worked just find before that, we have already restarted both servers (veeam and backup servers). and looking if something changed within the servers, but couldn't find anything.

Anyone knows what is going on?

Kind regards,

Dave Nienhuis

[Vitaliy S.]

Hi Dave,

Do you have a case ID opened for this, as full logs review is require here?

Thanks!

[DaveN]

Hello,

I submitted a new case to the support team
Case ID: 01639701

Thanks

[bat203]

What was the fix?

[foggy]

Hi Brigitte, according to the OP's case, the issue was the target storage. I recommend you opening your own case for a closer look. Thanks.