Comprehensive data protection for all workloads
Post Reply
hostpartners
Novice
Posts: 4
Liked: never
Joined: Jul 01, 2015 2:40 pm
Full Name: Russ Michaels
Contact:

Tracking customers disk space usage

Post by hostpartners »

We have a problem which I assume everyone who sells veeam must have, there is no way to pre-determine any customers disk space usage, which could change from one month to the next, this makes it very hard to bill each customer. The best you can do is look at the size of their VM stats and charge them for that amount of space.
This is figure is also affected by retention period, compression etc. It will also change if they have a dynamic disk, or additional space is added to the vm.

So what we really need is a monthly report showing each customers current disk usage, so that their billing can be updated accordingly. Or better still a way to set a quota for each customer and get an alert if they exceed that quota.

How are others handling this ?
Shestakov
Veteran
Posts: 7328
Liked: 781 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: Tracking customers disk space usage

Post by Shestakov »

Hello Russ,
Have you checked Backup Billing report? Is it what you are looking for?
Thanks!
Vitaliy S.
VP, Product Management
Posts: 27055
Liked: 2710 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Tracking customers disk space usage

Post by Vitaliy S. »

You can also take a look at Backup files growth report from the same URL Nikita has referenced above. Thanks!
hostpartners
Novice
Posts: 4
Liked: never
Joined: Jul 01, 2015 2:40 pm
Full Name: Russ Michaels
Contact:

Re: Tracking customers disk space usage

Post by hostpartners »

thanks I was not aware of these reports available with VEEAM ONE, neither were veeam support it seems as they told us there was no such report available or any way to get such data.
Shestakov
Veteran
Posts: 7328
Liked: 781 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: Tracking customers disk space usage

Post by Shestakov »

You are welcome, Russ. Once you have a question, don`t hesitate asking.
P.S. There is also Replica billing.
hostpartners
Novice
Posts: 4
Liked: never
Joined: Jul 01, 2015 2:40 pm
Full Name: Russ Michaels
Contact:

Re: Tracking customers disk space usage

Post by hostpartners »

Hi,

Still a bit of confusion.
The report tells me only how much space used by each backup jobs.
As the backup jobs are incremental, this only tells me the incremental space used by that job, so i'm not sure how this is going to tell me the info I need, which is total space each client is using for their backups.
Can anyone enlighten me ?
Vitaliy S.
VP, Product Management
Posts: 27055
Liked: 2710 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Tracking customers disk space usage

Post by Vitaliy S. »

Backup billing report shows the space consumed by the entire backup chain at the given date including full and incremental backup size. Backup files growth also shows you the size of the entire backup chain. Let me know if that helps.
hostpartners
Novice
Posts: 4
Liked: never
Joined: Jul 01, 2015 2:40 pm
Full Name: Russ Michaels
Contact:

Re: Tracking customers disk space usage

Post by hostpartners »

thanks :-) I get it now
Post Reply

Who is online

Users browsing this forum: Google [Bot], Ivan239 and 307 guests