Troubleshooting Backup & REplicate Community Edition

[sylrob]

Good Morning,

I tried several time to install Veeam Backup & replicate community Ediition 9.5 update 4.b (Just downloaded de ISO ). The installation process always failed with message
Failed to execute steup extensions, this message appear when Installing Veeam Backup & Replication Server. Which procedure do I follow to get more information on how to track and solved the problem ?

But first I need VEEAM because on of my friend send me a VBK files of 2 VMS that I want to restore. Do I need to install Backup&Replicate or I can use another extemsion under windows just to restore the backup ?

Thank you,

Sylvain

[DGrinev]

Hi Sylvain, welcome to the community!

It's hard to troubleshoot through the forum. You can review a deployment guide maybe some prerequisites are not met.
You can use a native tool called Extract Utility that can recover machines from backup files without interaction with Veeam Backup & Replication.

Thanks!

[sylrob]

Hi,

Nice to know that I can use a self extracting utility, but I can't install Backup & replicate so I can't access the utility from the installation folder !.
Is it possible to download somewhere the Veeam.Backup.Extractor.exe file ?

Thank you for your precious time,

Sylvain

[DGrinev]

You can contact the support team by phone or through the portal even with the free version of the product.

Have you checked the system requirements for Backup Server?

Thanks!

[Egor Yakovlev]

You can copy Extract utilities directly from installation ISO without installing the product.
Open ISO:\Backup\VBR_SRV.cab with your archival utility of choice(I use free 7zip) and copy said files to disk.
Hope that helps!

[sylrob]

I search over internet and found the CAB where those utility are in the ISO image, I had extract the files and now got the extractor GUI mode running , I'm currently copying my VBK fie in a temp dir to test the utility !

Thank you,

Sylvain

[sylrob]

You can copy Extract utilities directly from installation ISO without installing the product.
Open ISO:\Backup\VBR_SRV.cab with your archival utility of choice(I use free 7zip) and copy said files to disk.
Hope that helps!

Thank's Egor for your precious time I had found it I'm up and running now !