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sylrob
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Troubleshooting Backup & REplicate Community Edition

Post by sylrob » Jan 15, 2020 1:38 pm

Good Morning,

I tried several time to install Veeam Backup & replicate community Ediition 9.5 update 4.b (Just downloaded de ISO ). The installation process always failed with message
Failed to execute steup extensions, this message appear when Installing Veeam Backup & Replication Server. Which procedure do I follow to get more information on how to track and solved the problem ?

But first I need VEEAM because on of my friend send me a VBK files of 2 VMS that I want to restore. Do I need to install Backup&Replicate or I can use another extemsion under windows just to restore the backup ?

Thank you,

Sylvain

DGrinev
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Re: Troubleshooting Backup & REplicate Community Edition

Post by DGrinev » Jan 15, 2020 1:59 pm

Hi Sylvain, welcome to the community!

It's hard to troubleshoot through the forum. You can review a deployment guide maybe some prerequisites are not met.
You can use a native tool called Extract Utility that can recover machines from backup files without interaction with Veeam Backup & Replication.

Thanks!

sylrob
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Re: Troubleshooting Backup & REplicate Community Edition

Post by sylrob » Jan 15, 2020 2:49 pm

Hi,

Nice to know that I can use a self extracting utility, but I can't install Backup & replicate so I can't access the utility from the installation folder !.
Is it possible to download somewhere the Veeam.Backup.Extractor.exe file ?

Thank you for your precious time,

Sylvain

DGrinev
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Re: Troubleshooting Backup & REplicate Community Edition

Post by DGrinev » Jan 15, 2020 3:18 pm

You can contact the support team by phone or through the portal even with the free version of the product.

Have you checked the system requirements for Backup Server?

Thanks!

Egor Yakovlev
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Re: Troubleshooting Backup & REplicate Community Edition

Post by Egor Yakovlev » Jan 15, 2020 3:25 pm 1 person likes this post

You can copy Extract utilities directly from installation ISO without installing the product.
Open ISO:\Backup\VBR_SRV.cab with your archival utility of choice(I use free 7zip) and copy said files to disk.
Hope that helps!

sylrob
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Re: Troubleshooting Backup & REplicate Community Edition

Post by sylrob » Jan 15, 2020 3:29 pm

I search over internet and found the CAB where those utility are in the ISO image, I had extract the files and now got the extractor GUI mode running , I'm currently copying my VBK fie in a temp dir to test the utility !

Thank you,

Sylvain

sylrob
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Re: Troubleshooting Backup & REplicate Community Edition

Post by sylrob » Jan 15, 2020 4:08 pm

Egor Yakovlev wrote:
Jan 15, 2020 3:25 pm
You can copy Extract utilities directly from installation ISO without installing the product.
Open ISO:\Backup\VBR_SRV.cab with your archival utility of choice(I use free 7zip) and copy said files to disk.
Hope that helps!
Thank's Egor for your precious time I had found it I'm up and running now !

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