Unable to install Veeam

[icebun]

Has anyone come across an issue where the installation of Veeam refuses to work?

I get as far as the initial splash screen that advises that it is preparing to install, but after that, nothing happens.

The server is a physical Windows 2003 box.

[Vitaliy S.]

We haven't seen this issue before, it sounds like there is a configuration issue with the physical box. You can find more information at the %TEMP% folder in the installation log file. If you need any assistance in resolving this issue please refer to our support team directly. Thanks!

[icebun]

Thanks for the tip Vitaliy.

Opened a call with support.

Solution fix was to empty out contents of Temp folder and try again.

When I did that, the installation then tried to look for the path to the BU_i386.MSI file.

After unpacking the .exe installation file and pointing to the .msi file, I was able to continue the install without any further issues.

[Vitaliy S.]

Thank you for sharing the workaround. I'm sure support team will be able to tell us why you had that issue. Glad that you're up and running now.