Has anyone come across an issue where the installation of Veeam refuses to work?
I get as far as the initial splash screen that advises that it is preparing to install, but after that, nothing happens.
The server is a physical Windows 2003 box.
-
- Enthusiast
- Posts: 50
- Liked: 1 time
- Joined: Oct 28, 2009 2:19 pm
- Contact:
-
- VP, Product Management
- Posts: 27267
- Liked: 2768 times
- Joined: Mar 30, 2009 9:13 am
- Full Name: Vitaliy Safarov
- Contact:
Re: Unable to install Veeam
We haven't seen this issue before, it sounds like there is a configuration issue with the physical box. You can find more information at the %TEMP% folder in the installation log file. If you need any assistance in resolving this issue please refer to our support team directly. Thanks!
-
- Enthusiast
- Posts: 50
- Liked: 1 time
- Joined: Oct 28, 2009 2:19 pm
- Contact:
Re: Unable to install Veeam
Thanks for the tip Vitaliy.
Opened a call with support.
Solution fix was to empty out contents of Temp folder and try again.
When I did that, the installation then tried to look for the path to the BU_i386.MSI file.
After unpacking the .exe installation file and pointing to the .msi file, I was able to continue the install without any further issues.
Opened a call with support.
Solution fix was to empty out contents of Temp folder and try again.
When I did that, the installation then tried to look for the path to the BU_i386.MSI file.
After unpacking the .exe installation file and pointing to the .msi file, I was able to continue the install without any further issues.
-
- VP, Product Management
- Posts: 27267
- Liked: 2768 times
- Joined: Mar 30, 2009 9:13 am
- Full Name: Vitaliy Safarov
- Contact:
Re: Unable to install Veeam
Thank you for sharing the workaround. I'm sure support team will be able to tell us why you had that issue. Glad that you're up and running now.
Who is online
Users browsing this forum: No registered users and 178 guests