Comprehensive data protection for all workloads
Post Reply
icebun
Enthusiast
Posts: 50
Liked: 1 time
Joined: Oct 28, 2009 2:19 pm
Contact:

Unable to install Veeam

Post by icebun »

Has anyone come across an issue where the installation of Veeam refuses to work?

I get as far as the initial splash screen that advises that it is preparing to install, but after that, nothing happens.

The server is a physical Windows 2003 box.

Vitaliy S.
Product Manager
Posts: 24087
Liked: 1808 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Unable to install Veeam

Post by Vitaliy S. »

We haven't seen this issue before, it sounds like there is a configuration issue with the physical box. You can find more information at the %TEMP% folder in the installation log file. If you need any assistance in resolving this issue please refer to our support team directly. Thanks!

icebun
Enthusiast
Posts: 50
Liked: 1 time
Joined: Oct 28, 2009 2:19 pm
Contact:

Re: Unable to install Veeam

Post by icebun »

Thanks for the tip Vitaliy.

Opened a call with support.

Solution fix was to empty out contents of Temp folder and try again.

When I did that, the installation then tried to look for the path to the BU_i386.MSI file.

After unpacking the .exe installation file and pointing to the .msi file, I was able to continue the install without any further issues.

Vitaliy S.
Product Manager
Posts: 24087
Liked: 1808 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Unable to install Veeam

Post by Vitaliy S. »

Thank you for sharing the workaround. I'm sure support team will be able to tell us why you had that issue. Glad that you're up and running now.

Post Reply

Who is online

Users browsing this forum: PetrM and 73 guests