Unable to release guest.

[spf62]

we are running Veeam B&R 9.5 update1

We are consistently getting this error on 3 specific VM's.

Unable to release guest. Error: VSSControl: Failed to freeze guest over network, wait timeout

any help is appreciated

[nielsengelen]

This can be related to multiple things, please contact support for insight and to find a solution. Also post the case id here for future reference.

[spf62]

I have already put in a support ticket, I was hoping that someone from the community had some insight on their findings

[gouvi04]

Hi,

I am also getting same error

Thanks,
Vijay G

[nielsengelen]

Please contact support as advised and leave the support case number here for future refernces.