Comprehensive data protection for all workloads
Post Reply
leiw
Expert
Posts: 121
Liked: never
Joined: Feb 25, 2010 2:46 am
Contact:

Uninstall problem

Post by leiw » Apr 24, 2010 2:31 am

Hello

The Veeam installed on Windows XP VM and I want remove it and install it on new Windows 2003 VM,
the Windows XP VM hang during the uninstallation, so used Windows task manager to close it and go back
to add/remove program to check Veeam whether removed, Veeam not in add/remove program but I can open it
from all program bar. The following error displayed when open it:

(From Google Translator)
As a result of the following error, as has the CLSID (57004E72-7F0B-4A9E-8DDD-8120921C9E14) components capture COM Class Factory fail: 80040154

Now I can't remove it from add/remove program, I don't know how to remove it ..

Thanks !

Gostev
SVP, Product Management
Posts: 25859
Liked: 3984 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: Uninstall problem

Post by Gostev » Apr 24, 2010 10:55 am

Hello, you can try to install it again, then uninstall. Alternatively, you can simply delete Veeam Backup folder from Start menu, and from Program Files manually. Thanks!

leiw
Expert
Posts: 121
Liked: never
Joined: Feb 25, 2010 2:46 am
Contact:

Re: Uninstall problem

Post by leiw » Apr 26, 2010 2:39 am

Hello

I'm trying to install back Veeam, but it can't pass Service Settings during installation:

Port problem:
Image

After remove # in port number, but it has another problem:
Image

Vitaliy S.
Product Manager
Posts: 23638
Liked: 1712 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Uninstall problem

Post by Vitaliy S. » Apr 26, 2010 9:02 am

Hello,

Please check that specified account is not disabled and try installing using another account, that has local administrator privileges on this machine.

leiw
Expert
Posts: 121
Liked: never
Joined: Feb 25, 2010 2:46 am
Contact:

Re: Uninstall problem

Post by leiw » Apr 27, 2010 1:16 am

Hello

After reinstalled Veeam, I still can't see Veeam in add/remove program.

Thanks !

Post Reply

Who is online

Users browsing this forum: steve.holmes and 32 guests