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leiw
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Joined: Feb 25, 2010 2:46 am
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Uninstall problem

Post by leiw »

Hello

The Veeam installed on Windows XP VM and I want remove it and install it on new Windows 2003 VM,
the Windows XP VM hang during the uninstallation, so used Windows task manager to close it and go back
to add/remove program to check Veeam whether removed, Veeam not in add/remove program but I can open it
from all program bar. The following error displayed when open it:

(From Google Translator)
As a result of the following error, as has the CLSID (57004E72-7F0B-4A9E-8DDD-8120921C9E14) components capture COM Class Factory fail: 80040154

Now I can't remove it from add/remove program, I don't know how to remove it ..

Thanks !

Gostev
SVP, Product Management
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Location: Baar, Switzerland
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Re: Uninstall problem

Post by Gostev »

Hello, you can try to install it again, then uninstall. Alternatively, you can simply delete Veeam Backup folder from Start menu, and from Program Files manually. Thanks!

leiw
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Joined: Feb 25, 2010 2:46 am
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Re: Uninstall problem

Post by leiw »

Hello

I'm trying to install back Veeam, but it can't pass Service Settings during installation:

Port problem:
Image

After remove # in port number, but it has another problem:
Image

Vitaliy S.
Product Manager
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Full Name: Vitaliy Safarov
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Re: Uninstall problem

Post by Vitaliy S. »

Hello,

Please check that specified account is not disabled and try installing using another account, that has local administrator privileges on this machine.

leiw
Expert
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Re: Uninstall problem

Post by leiw »

Hello

After reinstalled Veeam, I still can't see Veeam in add/remove program.

Thanks !

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