-
- Enthusiast
- Posts: 44
- Liked: never
- Joined: Mar 05, 2009 9:33 am
- Full Name: Falko Dohse
- Location: Hamburg
- Contact:
Upgrade Error
Even the "_u" package is not able to perform the upgrade of serveral jobs.
Here is the error message:
Deleting the whole list of backups
Failed to repair VM "SRV-DEHH-D-025"
Delete backup "SRV-DEHH-D-025" machine was unsuccessful
Undir failed
Client error: There is no patch [SRV-DEHH-D-039-flat.vmdk.patch2].
Here is the error message:
Deleting the whole list of backups
Failed to repair VM "SRV-DEHH-D-025"
Delete backup "SRV-DEHH-D-025" machine was unsuccessful
Undir failed
Client error: There is no patch [SRV-DEHH-D-039-flat.vmdk.patch2].
-
- Chief Product Officer
- Posts: 31780
- Liked: 7280 times
- Joined: Jan 01, 2006 1:01 am
- Location: Baar, Switzerland
- Contact:
Re: Upgrade Error
Falko, looking at the error, this is definitely an unrelated issue. As of now, we have all support cases with the original issue resolved successfully using the patch.
-
- Enthusiast
- Posts: 44
- Liked: never
- Joined: Mar 05, 2009 9:33 am
- Full Name: Falko Dohse
- Location: Hamburg
- Contact:
Re: Upgrade Error
Then tell me, what to do. The only thing I've done is to update Veeam from v. 3.1.1 to 4.0 (where errors occured) and then to 4.0u (where still errors occur) and using the vStorage API instead of VCB over SAN. Nothing else has changed in our environment. Currently I'm unable to run 3 backup jobs (in total 40 VM's) . This is a real "showstopper" for us.
-
- Chief Product Officer
- Posts: 31780
- Liked: 7280 times
- Joined: Jan 01, 2006 1:01 am
- Location: Baar, Switzerland
- Contact:
Re: Upgrade Error
You should open the case with our support and provide all logs from Help | Support information for investigation. Alternatively, you can just re-create the 3 failing jobs, and then manually delete the old jobs and backup files after your required retention time passes.
-
- Enthusiast
- Posts: 44
- Liked: never
- Joined: Mar 05, 2009 9:33 am
- Full Name: Falko Dohse
- Location: Hamburg
- Contact:
Re: Upgrade Error
There already is an open support case (#514689).
The alternative you described leads me to a space problem. It's not possible for me to store a second full backup of the virtual machines.
The alternative you described leads me to a space problem. It's not possible for me to store a second full backup of the virtual machines.
-
- Chief Product Officer
- Posts: 31780
- Liked: 7280 times
- Joined: Jan 01, 2006 1:01 am
- Location: Baar, Switzerland
- Contact:
Re: Upgrade Error
Is it maybe possible to move those 3 backup files to external hard drive to free up some disk space?
I've split the topic to track this issue separately.
I've split the topic to track this issue separately.
-
- Enthusiast
- Posts: 44
- Liked: never
- Joined: Mar 05, 2009 9:33 am
- Full Name: Falko Dohse
- Location: Hamburg
- Contact:
Re: Upgrade Error
unluckily we have no external Hard Drive with a capacity of 2.3TB.
I could send the files over the Network to another filer, but this would take ages... (Gbit connection = about 12 hours) The next planned backup is at 22.00CET. We've already missed the last one.
I could send the files over the Network to another filer, but this would take ages... (Gbit connection = about 12 hours) The next planned backup is at 22.00CET. We've already missed the last one.
Who is online
Users browsing this forum: No registered users and 128 guests