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jmoraites
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Upgrade to 11a fails to install agent on Server 2022

Post by jmoraites »

Version 11 was working fine with 20+ Server 2019 and 5 Server 2022 Datacenter Hyper-v systems.
Upgrading to version 11a failed to update the server 2022 systems with an error of 1935
Case #05299712
Dima P.
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Re: Upgrade to 11a fails to install agent on Server 2022

Post by Dima P. »

Hello Jim,

Sorry to hear that! Please keep working with our support team, meanwhile I'll ask QA team to review your case details. Thank you!
jmoraites
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Re: Upgrade to 11a fails to install agent on Server 2022

Post by jmoraites »

Case #05299712
I have tried to install manually using Domain Administrator, Domain Backup Administrator, and local Administrator on a new install of Server 2022 Datacenter with Hyper-V. Still get error 1935.
Dima P.
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Re: Upgrade to 11a fails to install agent on Server 2022

Post by Dima P. »

Thanks for the update Jim! Can you please share the exact error code (or screenshot) of the error for future reference?
Dima P.
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Re: Upgrade to 11a fails to install agent on Server 2022

Post by Dima P. »

Jim,

Based on the case details the upgrade issue occurs with one on the Veeam B&R infrastructure components (transport service for the Hyper-V host) and not Veeam Agent for Windows (backup agent). Please keep working with support team and let us know how the investigation goes. Thank you!
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