Upgrading to 12.3 and disabling MFA

[jcofin13]

When upgrading from 12.2.0334 to the most recent version of 12.3 do you need to disable MFA first? I have it enabled on our user accounts (and disabled for certain service accounts). I cant find anything that says it should be disabled before upgrading but i thought i remember seeing something about needing to disable it for upgrades.

Can anyone confirm? Id like to get this instance updated and not have issues.


Thanks

[Mildur]

Hi Jcofin

It's not required to disable MFA to upgrade the backup server, or it would be mentioned in our upgrade checklist or Release Notes.

But its recommended to upgrade a remote backup console under a service account with disabled MFA.

but i thought i remember seeing something about needing to disable it for upgrades.

Do you remember where? I tried the forum search but couldn't find such statement.

Best,
Fabian

[jcofin13]

No i searched as well. I could swear though that we first enabled it there was a note in the documentation that stated to make sure and disable it prior to upgrades. I want to say it was in very early documentation about mfa right after veeam started supporting it. Maybe i was wrong. I did make a mental note of it and could swear i documented it that way as well for future upgrades but i haven't been able to locate that either

I was able able to get the upgrade done without disabling it so i guess im good. I did check prior that all the expected service accounts were explicitly excluded from mfa as well as had snapshots, backups, config backups, and db backups. I was able to update VEM, VO, and VBR with no issues.