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cdickerson
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Full Name: Craig Dickerson
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v10 errors

Post by cdickerson »

Service providers with v10, are any of you seeing errors in your jobs about "an unknown error has occurred"? Since upgrading to v10, the majority of my jobs are displaying this message. I have opened a ticket with support and they aren't providing any resolution.
Case # 03998614
Gostev
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Re: v10 errors

Post by Gostev »

Don't worry about those, this is purely cosmetic issue. This is due an event coming from pre-v10 tenants about the transform operation. There's no matching string resource for some older versions tenants in v10 (omission on our part), which is why it falls through the exception handling and becomes "unknown error" (even if there's in fact no error). We will address this in Day 0 patch by adding the corresponding resource.

P.S. By the way, this is a wrong forum to call for service providers. There's the private forum for all VCSP, you need to apply to the corresponding user group on these forums, and if your forum email matches a VCSP in our database - you will be approved automatically.
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