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mkretzer
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V12: Rescan no longer helps after Bluescreen

Post by mkretzer »

Case 06281612
Yesterday we had our first Bluescreen after V12 Upgrade. With V11 we had a few Bluescreens because of various driver issues and after that a Repo rescan was always enough to get everything working again.

But now with V12 the backups using upgraded chains do in part no longer work! We get:
04.09.2023 06:47:01 :: Error: Cannot proceed with the job: existing backup meta file 'XXXXX' on repository 'XXXXX' is not synchronized with the DB. To resolve this, run repository rescan

Rescanning multiple times does not help...
mkretzer
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Re: V12: Rescan no longer helps after Bluescreen

Post by mkretzer »

Backup metadata was corrupted and had to be manually deleted. A retry then recreated the vmb file. We never had to do this with non-V12 chains which is strange...
Mildur
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Full Name: Fabian K.
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Re: V12: Rescan no longer helps after Bluescreen

Post by Mildur »

Hi Markus

Thanks for the update.
If you see this issue happening again, please open another case.

Best,
Fabian
Product Management Analyst @ Veeam Software
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