VBR Console upgrade not possible

[tm67]

Hi
After upgrading to V12.1, I had to upgrade the VBR console on our jump host, which is a terminal server.
I know that I have to close all consoles before upgrading the VBR, but today my coworker did not close the console (and I did not check it properly).
I then started the console and connected to VBR, I expected the "upgrade the console now" dialog to appear. But it just did nothing and said "establishing connection".
After logging all other users off the server, the upgrade of the console did work automatically.
It is no big deal, but it would be nice if the console upgrade had a check function in it that checks if other consoles are open.
Just a suggestion
Timo

[PetrM]

Hi Timo,

Many thanks for sharing your idea with us Your request is noted but I cannot say that it appears quite often, moreover, I guess implementation of this improvement will cost some engineering resources. Let's wait for more similar requests before adding it to our product.

Thanks!

[hps_stevea]

I just wanted to post a "me to" to this thread.

At some point in the recent past I upgraded our Veeam B&R server and today I come to use the console installed on my laptop.

I login, and it asks for a UAC elevation to perform the upgrade but just sits there with "Establishing connection".



This isn't due to another console being open. I am the sole admin.

It doesn't look like this process has any timeout, as its been running since when I posted this same post earlier today (which was declined due to no support ticket #, on a post that also has no support ticket #, guess that rule depends on the mods mood at the time). Case #07611129

I'm not asking for help from the forum at this point, just replying as the Veeam rep said "Let's wait for more similar requests".

[PetrM]

Hello,

I'd like to inform you that we will implement an indicator to show that other consoles need to be closed in one of our future releases. I cannot disclose an ETA, but I can say that we consider this idea valuable enough not to wait for additional requests.

@hps_stevea
As far as I understand, the reason for this behavior in your case was different, and we need to note it as an additional improvement. I think that’s why your first post without a support case ID was declined.

Thanks!