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lordjeffers
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VBR Server on Server 2012 R2

Post by lordjeffers »

Hi,

Am I missing something here? Veeam's "Support for 2012 R2" document clearly states that VBR Server is supported when installed on 2012 R2:

Veeam Backup & Replication
All editions (paid and free)
All packages (standalone and suites)
7.0
Current release; supports installing Veeam components
(Backup server, Backup proxy server, Backup repository, WAN
accelerator, Enterprise Manager) on Windows Server 2012,
Windows Server 2012 R2, Windows 8 and Windows 8.1.


I upgraded my standalone Veeam server to 2012 R2 yesterday and this morning I find that 28 VMs have failed to backup due to RPC errors:
12/11/2013 23:15:37 :: Failed to prepare guest for hot backup. Error: The remote procedure call failed. (Exception from HRESULT: 0x800706BE)

So I logged a new case with Support and got a reply back saying that Veeam isn't supported and apologies for any inconvenience. ref: 476534

I have some major VMs missing from last night's backups and need this resolved. If it isn't supported then I'll have to reinstall 2012.


Please can somebody clarify what the statement about support for 2012R2 actually means?

veremin
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Re: VBR Server on Server 2012 R2

Post by veremin »

Hi, David,

Apart from upgrade of backup management server, were there any other environmental changes?

Thanks.

foggy
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Re: VBR Server on Server 2012 R2

Post by foggy »

Please also review this thread discussing similar setup and error, probably will help. Thanks!

lordjeffers
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Re: VBR Server on Server 2012 R2

Post by lordjeffers »

v.Eremin wrote:Hi, David,

Apart from upgrade of backup management server, were there any other environmental changes?

Thanks.
Nope - no other changes at all

kte
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Re: VBR Server on Server 2012 R2

Post by kte »

I have the same issue, change the registry key reverse order VSS helped, but I some VM's still have the issue I guess those with older OSses

kte
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Re: VBR Server on Server 2012 R2

Post by kte »

Case # 00476863
it doens't fx all the issue, this is very big issue becaue my whole backup environement is not stable anymore, however veeam staed it is fully supported

K

foggy
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Re: VBR Server on Server 2012 R2

Post by foggy »

David, please upgrade to Veeam B&R v7 R2, which provides full Windows Server 2012 R2 support, and verify whether it addresses the issues you're experiencing. If this does not help, then I guess the issues are not connected to Server 2012 R2 to start with. Thanks.

lordjeffers
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Re: VBR Server on Server 2012 R2

Post by lordjeffers »

Hi,

That was good timing with regards to Patch 2 being released. After installing the patch, I have had 100% success with all backups.

Good work!

Thanks

foggy
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Re: VBR Server on Server 2012 R2

Post by foggy »

Glad you're having successful backups now, thanks for the update!

kte
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Re: VBR Server on Server 2012 R2

Post by kte »

everything is working again after veeam 7r2 upgrade

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