Hi Guys,
I'm having an issue restoring guest files from a VEEAM 4.1.1 backup server, and I can't restore from any of the Windows server backups (each server is a seperate job). Does anyone have any suggestions before I contact VEEAM support?
The problem is, that when I try to restore guest files, after selecting the restore point, I get an error message saying "No disks have been mounted. Either disks of this type aren't supported or some error occured. See log file for details."
When I look at the support logs I see the following lines of interest in the VeeamShell.log file:
[24.05.2010 21:48:31] <10> Info VDK disk: Virtual Disk Driver for Windows version 3.1
[24.05.2010 21:48:31] <10> Info VDK disk: http://chitchat.at.infoseek.co.jp/vmware/
[24.05.2010 21:48:31] <10> Info VDK disk:
[24.05.2010 21:48:31] <10> Info VDK disk: The number of virtual disk device is set to 22.
[24.05.2010 21:48:31] <10> Info VDK disk:
[24.05.2010 21:48:31] <10> Info VDK disk: It will take effect the next time the driver is started.
[24.05.2010 21:48:31] <10> Info VDK disk:
[24.05.2010 21:48:31] <01> Info Execute VDK command: start
[24.05.2010 21:48:31] <10> Info VDK start: Virtual Disk Driver for Windows version 3.1
[24.05.2010 21:48:31] <10> Info VDK start: http://chitchat.at.infoseek.co.jp/vmware/
[24.05.2010 21:48:31] <10> Info VDK start:
[24.05.2010 21:48:31] <10> Info VDK start: Failed to start the Virtual Disk Driver.
[24.05.2010 21:48:31] <10> Info VDK start:
[24.05.2010 21:48:31] <10> Info VDK start: Cannot create a file when that file already exists.
[24.05.2010 21:48:31] <01> Info Trying to mount 1 VMDK's
Any help on the issue would be much appreciated.
Thanks
Radek
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Re: VEEAM 4.1.1 - Cannot restore guest files from Win2003 guest
Hello Radek,
For all technical issues requiring log research please refer to our technical support team directly for quicker assistance.
Thank you!
For all technical issues requiring log research please refer to our technical support team directly for quicker assistance.
Thank you!
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