Vcenter 5.1
On adhoc days we get a backup that hangs. The reason for the hang is that one VM will be still be in the state of "Removing snapshot" in veeam. The one we have now has sat there for over 6hours. Another we've seen has sat there for 59hours!!
there is no indication or alert anywhere as to why this happens. Its not on a particular VM either.
sometimes you can remove the snapshot in vcenter but even then Veeam does not see that its been removed.
Stopping and starting veeam services doesnt help. You have to restart the veeam server.
Could someone help to point where we can troubleshoot this and how we get round it.
I would expect Veeam to have some intelligence that it would timeout on the snapshot removal and move to the next VM.
We go into system testing next week so would like to resolve or offer a workaround.
From the programdata backup logfile we see "could not release disk" but nothing else. I'm assuming veeam is just waiting on ESXi response??
thanks
