Veeam 9.0 Restore Error

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Veeam 9.0 Restore Error

Veeam Logoby IVCH » Thu Jun 29, 2017 5:23 am

Have anyone have same issue with me ? I got this error when I try to restore the file from the system. Please find the detail error message below. Tried to search from the Internet but still not found the solution.

Error Message :
Could not load file or assembly ' Veeam.Backup.Interaction,Explorer,Version=9.0.0.0, Culture=neutral, PublicKeyToken=xxxxx' por one of its dependencies. The system cannot find the file specified.

Thanks,
Ivan
IVCH
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Re: Veeam 9.0 Restore Error

Veeam Logoby Mike Resseler » Thu Jun 29, 2017 5:34 am

Hi Ivan,

This looks strange. Can you restore files from other VM's? From what I can see the Veeam Explorer seems to be having an issue. In any case, I would suggest to open a support case to solve this problem. Post the case ID here and the follow-up after that

Thanks
Mike
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Re: Veeam 9.0 Restore Error

Veeam Logoby IVCH » Thu Jun 29, 2017 5:58 am

I can't restore from other VM.I think that is strange for me . My support just expired few month so i would not create a support case on Veeam support platform.
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Re: Veeam 9.0 Restore Error

Veeam Logoby Mike Resseler » Thu Jun 29, 2017 6:06 am

The only thing I can suggest (besides renewing support) then would be to reinstall/ repair the Veeam components. But don't forget to take an export of the configuration first (https://helpcenter.veeam.com/backup/vsp ... onfig.html)

Sorry I can't help further
Mike
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Re: Veeam 9.0 Restore Error

Veeam Logoby IVCH » Thu Jun 29, 2017 6:27 am

The problem is fixed now after I update the application.
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Re: Veeam 9.0 Restore Error

Veeam Logoby Mike Resseler » Thu Jun 29, 2017 6:30 am

Good to know! And glad it is fixed. What did you exactly do? Could be beneficial for other members of the community

Thanks
Mike
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Re: Veeam 9.0 Restore Error

Veeam Logoby IVCH » Thu Jun 29, 2017 6:35 am

I just update the Veeam Backup and Replication from 9.0.0.xx to 9.0.0.1715_update2 and restart the machine.
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Re: Veeam 9.0 Restore Error

Veeam Logoby Mike Resseler » Thu Jun 29, 2017 6:42 am

OK. Thanks for letting us know!

Cheers
Mike
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