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sigurross
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Veeam Agents

Post by sigurross » May 20, 2011 4:33 pm

I'm having a serious performance problem with veeam 5.0.1 and awaiting tech support to get back to me.

Just having a look at the running processes on my veeam server and I notice there are many VeeamAgents and a couple of Veeam.Backup.Manager open:

Name Pid Pri Thd Hnd Priv CPU Time Elapsed Time

Veeam.Backup.Service 2020 8 18 583 107428 0:14:27.968 25:41:51.979
Veeam.Backup.CatalogDataService 148 8 10 293 61532 0:00:07.515 25:41:48.432
VeeamNFSSvc 2304 8 8 156 3644 0:00:05.312 25:41:21.884
VeeamGuestAgentControl 2116 8 7 291 12424 0:00:01.250 14:57:48.785
Veeam.Backup.Manager 4012 8 27 606 204916 0:00:42.062 4:28:43.891
VeeamAgent 2652 8 2 58 7964 0:00:03.015 4:27:24.811
VeeamAgent 3740 8 24 404 246476 2:24:56.796 4:26:58.248
VeeamAgent 3116 8 3 90 3584 0:00:00.312 4:26:19.809
VeeamAgent 3016 8 3 112 5420 0:00:00.500 4:26:12.215
VeeamAgent 3872 8 3 91 3592 0:00:00.187 4:26:11.496
Veeam.Backup.Shell 636 8 16 549 119880 0:00:23.531 1:47:32.064
Veeam.Backup.Manager 764 8 28 681 203932 0:00:26.593 0:08:51.952
VeeamAgent 4932 8 2 58 7632 0:00:00.234 0:07:45.498
VeeamAgent 2228 8 25 432 132692 0:03:12.125 0:07:31.716
VeeamAgent 1832 8 3 91 3584 0:00:00.343 0:07:23.575
VeeamAgent 1476 8 3 110 4404 0:00:00.265 0:07:20.450
VeeamAgent 5116 8 3 92 3592 0:00:00.281 0:07:19.778

I've can't recall if this is normal or not. Any insight would be appreciated.

- Jason

Vitaliy S.
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Re: Veeam Agents

Post by Vitaliy S. » May 20, 2011 6:09 pm

Hello Jason,

Yes, it is expected to have 3-4 agents per backup/replication job. Each agent is responsible for its unique action, such as compression, working with backup storage etc. All Veeam agents are managed by Veeam.Backup.Manager, so I don't see any issues here.

As for your performance problems, please continue working with our technical support team.

Thanks.

sigurross
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Re: Veeam Agents

Post by sigurross » May 20, 2011 6:36 pm

Well here is my scenario.

Until yesterday night veeam 5.0.1 was working fine. All a sudden we get four failures and subsequently reboot the veeam server:

Image

Each failure has this error message:

Publishing catalog session
Index was outside the bounds of the array.

Every since then my performance has completely tanked and backup jobs are starting to overlap (which they've never done before)

I put in two tickets and 5132612 & 5132744 and haven't heard a thing for days! Getting frustrated.

- Jason

Gostev
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Re: Veeam Agents

Post by Gostev » May 20, 2011 7:46 pm

Jason, I just noticed you are not using the latest product version. Thanks.

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