Comprehensive data protection for all workloads
Post Reply
PRODVi
Novice
Posts: 3
Liked: never
Joined: Feb 04, 2022 4:49 pm
Full Name: Pavel Abramov
Contact:

Re: Veeam B&R 9.5 Problem: tasks duplicated in the license

Post by PRODVi »

Greetings forum users.
For several years we have been using this version of the product in the free version without any problems. Now the problem is the following - there are only 7 backup tasks, but backups of some virtual machines are not made, because it swears at the license.
Image
When viewing the license, you can see that some tasks are duplicated and occupy a license.
Image
Tell me how to fix this?
Системный администратор PTK
ptkit.ru
Vitaliy S.
VP, Product Management
Posts: 27377
Liked: 2800 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Veeam B&R 9.5, tasks duplicated in the license

Post by Vitaliy S. »

Hi Pavel,

Did you recently restore those VMs or re-register them in the infrastructure?

Thanks!
PRODVi
Novice
Posts: 3
Liked: never
Joined: Feb 04, 2022 4:49 pm
Full Name: Pavel Abramov
Contact:

Re: Veeam B&R 9.5, tasks duplicated in the license

Post by PRODVi »

The job settings were changed, because initially the machines clung directly from the ECX host, and now they are made through the VCSA
Системный администратор PTK
ptkit.ru
Vitaliy S.
VP, Product Management
Posts: 27377
Liked: 2800 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Veeam B&R 9.5, tasks duplicated in the license

Post by Vitaliy S. »

I see, that's the issue ;) Whenever you back up an object from an ESXi host or a vCenter Server directly it gets a unique moref ID and this is how all objects in vSphere are tracked. These more IDs are different on the ESXi and vCenter Server, so the software treats those objects as different ones.

Have you tried revoking the license key for VM backups with old moref ID (obtained from the host)?
PRODVi
Novice
Posts: 3
Liked: never
Joined: Feb 04, 2022 4:49 pm
Full Name: Pavel Abramov
Contact:

Re: Veeam B&R 9.5, tasks duplicated in the license

Post by PRODVi »

Thank you very much, this solved the problem!)
Системный администратор PTK
ptkit.ru
Post Reply

Who is online

Users browsing this forum: Bing [Bot], Google [Bot], khairianr, Semrush [Bot] and 248 guests