I have installed Veeam backup and replication on vm, i have create several backup job for our vms and its working fine but one of my vm is failed to backup. I have create backup job for this vm. This is my server 2012 vm and sql 2012 installed on it. when ever we run the backup job for this vm is failed and it gives the following error msg
"2/24/2017 11:30:37 PM :: Unable to release guest. Error: VSSControl: Failed to freeze guest, wait timeout "
"2/24/2017 11:32:06 PM :: Error: VSSControl: Failed to freeze guest, wait timeout "
i have search on the internet and some one told to create Dword value " VssPreparationTimeout" on the veeam server here is the veeamlink"https://www.veeam.com/kb1377"
so i have done it and it successfully create the backup of the above VM. Next day the incremental backup is schedule but again and again we have facing the same issue.
please help me to rectify the issue.