VEEAM CLOUD BACKUP - SLOWWWWW

[rci8300]

I have a storage account with Windows Azure and presently using Veeam Cloud Backup to send the backups to Windows Azure. We have a 100Mbit symmetrical internet connection.

Firstly, all jobs queued for backup to azure never average more than between 2.0MB/Second and 2.5MB/Second or around 20Mbits/sec when uploading. We have done test with nothing on the link and speeds do not increase.

I don't know if this is throttled by Azure or is this a limitation of the software, but something is going on. Took this one step further. I have a fiber optic connection at home at 175Mbit symmetrical and have experienced the same speed limitations using either Cloudberry Explorer for Azure Blob Storage or Veeam Cloud Backup (Also based on Cloudberry) Has anyone else had similar experiences? Is this is normal? If so, why are there these limitations on speed?

So faced with this limitation on speed, we manage to backup about 130GB (This is a collection of Backup Plans) sending to Azure. None of the .vbk files are over 30GB. These are transferring successfully, but painstakingly slowwww and currently fit the backup window and transforms. We have two huge .vbk's over 450GB that have been uploading for appx a week, if they have not finished when my transform happens, what then??? What about all the .vbi and .vbr's to follow?

If anyone is backing to Azure with Veeam Cloud Backup, have you faced these limitations and how have you solved them? If anyone is using Amazon or other cloud provider with greater speeds, I would love to hear about it. Has anyone encountered file size limitations when uploading to the different cloud provider storage blobs?

We bought this product to save our backups to the cloud and we cannot seem to backup our two most critical servers as of this moment, after 5 days uploading to Azure between 1-2 MB/Sec, we are at 20%, looks like we are never gonna get there.

Any input appreciated, thanks!

[cloudberryman]

Hi

Do you have any firewall or antivirus software on your computer or in your network environment? They can prevent long transfers for unknown applications.

Please make sure following exes are included into the list of trusted applications in the firewall/antivirus settings:

- CBBackupPlan.exe,
- CloudBerry Online Backup.exe,
- CloudBerry.Backup.Scheduler.exe,
- cbb.exe

Let me know if it helps

Please also open a case, upload the logs and include support case ID in the post.

Thanks
Andy

[johnlong]

I know this may not be of much help to you but here goes. I use twinstrata to backup to google and over a 20mbps connection I believe I can upload 400gb+/- in under 3 days or so. The nice thing about twinstrata is you have a local cache, in my case 1tb, so the veeam backups finish very fast.

[bendretread]

I am experiencing this issue as well. Backups to Amazon S3 are painfully slow. Current rate is under 2mb/sec & estimated completion time is 4+days.

[Vitaliy S.]

Tim, can you also please check Andy's reply above and follow his recommendation on the troubleshooting steps required?

[bendretread]

My Firewall is turned off. No AV installed. Running on Windows Server 2012 Std.

[veremin]

Hi, Tim. Did you have a chance to open a ticket with our support team, so that, they can take a look at your environment and understand the possible causes of such behaviour? Thanks.

[jc_gmk]

Old ticket I know but I have been having the same issue.
The problem is azure has a limit of 200GB for blob uploads and therefore the uploads never finish.
You have to break down the backups to produce smaller vbk files.

I have broken down most of my backups now but am struggling to break down the last one which is currently around 320GB, still looking for a solution for this.
Azure works ok for everything else just wish they'd up their limit!

[tsightler]

Assuming you use "Advanced Mode" Cloud Edition segments file automatically (10MB chunks by default) so that any size file can be uploaded to Azure or any other object storage.

[jc_gmk]

I am using 'advanced mode' however my 320gb vbk file always takes days the eventually stops.
I have 11 other cloud backups running, all about 120gb and they all work perfectly.

Is there anything else you can suggest?
What is the recommended chunk size to use based on the amount of data i am uploading?

Thanks.

[foggy]

James, have you contacted technical support with that, as it is advised above?

[jc_gmk]

I haven't yet, I wanted to find out if anyone else has managed to upload a .vbk >200gb to Azure.

I had contacted them to ask if Veeam cloud could upload as a pageblob rather than a block blob as there is no limit on page blobs, however the answer was no.