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cnwi.cschissler
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Full Name: Conrad Schissler
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Veeam E-mail Alerting

Post by cnwi.cschissler » 1 person likes this post

Veeam Backup & Replication has woefully limited alerting capabilites.

With 60+ Veeam installations, the chattiness of excessive warning alerts and inability to direct various types of alerts to the appropriate recipients creates a significant amount of excess noise for our support environment, leading to frustration, inefficiencies, and time wasted checking on irrelevant alerts and warnings.

Please consider implementing the following alerting features:
1) Centralized location listing *ALL* e-mail alerts of all types (system, licensing, job, agent, storage, infrastructure, etc.)
2) Ability to configure separate recipient lists for *ALL* of these various alert types (including *NOT* sending alerts for any particular alert type)
3) Ability to configure separate recipient lists for job alert types (success, warning, failure)
4) Ability to independently override global settings each alert type (e.g. for just one single job, send successes to client@company.com, but leave warnings and failures following global defaults to createticket@supportboard.com)
5) Display current global recipient list in tooltip popup for each alert type so you can evaluate whether you need to override without having to back out of the alerting configuration page for the job you're editing
6) Ability to ignore/suppress Protection Group rescans - this is insanely noisy and ridiculous.
7) Ability to ignore workstation agents being offline - we do *NOT* need daily notifications that a backed-up user laptop may be offline...they're expected to be offline intermittently.
8) Ability to report when a protected machine has not taken any new restore points in over N days
9) Ability to report a list of VMs in vCenter/Hyper-V that are not protected by any job
10) Ability to automatically send this last report every N days/weeks/months (to help catch new VMs that may have been provisioned but not properly accounted for in backups)

Thanks,
Conrad
foggy
Veeam Software
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Full Name: Alexander Fogelson
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Re: Veeam E-mail Alerting

Post by foggy » 1 person likes this post

Hi Conrad, thanks for the detailed feedback, much appreciated. FYI, a couple of last points can be addressed with the help of Veeam ONE Protected VMs report.
Iain_Green
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Full Name: Iain Green
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Re: Veeam E-mail Alerting

Post by Iain_Green » 1 person likes this post

Surely if you have that many B&R servers to manage your are using Veeam One and BEM for monitoring?
The data protector view in Veeam one provides a single pain of glass for all errors and warnings across a number of B&R servers.

All be it the reporting is limited in Veeam one you have the ability to fully manage reporting and distribution.
Many thanks

Iain Green
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