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UweDP
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Veeam enterprise manager timeout after trying to login

Post by UweDP »

Hi,

This morning I tried to login on veeam enterprise manager v8 however I get a timeout.

Url tried: Remotely: - http://hostname:9080/
Locally on the veeam b&r server: http://localhost:9080/

We are able to navigate the login page, however after inputting our user credentials we get a timeout.

No changes happened, except few months ago we appliedpatch 1 8.0.0.917 to our veeam b&r
Is it possible that this is because veeam em is not on that version? (how can I find out?)

If so, how can I best upgrade veeam em?

Kind regards

Uwe
veremin
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Full Name: Vladimir Eremin
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Re: Veeam enterprise manager timeout after trying to login

Post by veremin »

Is it possible that this is because veeam em is not on that version?
Just download and apply Update 2. Both backup and EM services will be updated to the same version (2021). Thanks.
UweDP
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Joined: Mar 07, 2014 2:06 pm
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Re: Veeam enterprise manager timeout after trying to login

Post by UweDP »

I'll see if we can have a downtime window. And how can I know the version of the enterprise manager without login in to see if this actually could be the issue?
veremin
Product Manager
Posts: 20270
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Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: Veeam enterprise manager timeout after trying to login

Post by veremin »

Locate Veeam.Backup.Enterprise.Core.dll and discover its version in "details" window. Thanks.
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