Veeam Explorer for Exchange - edb in use by another process

[jldwyer1420]

this is my first attempt in using the explorer for Exchange. I added the correct ese.dll from my Exchange 2010 clustered environment. When i try to add a store, I point it to one of the EDB database files and receive the message, "The process cannot access the file <.....database.edb> because it is being used by another process. I have 2 servers in my DAG group. - JD

[veremin]

Hello.

As explained when you click New Topic, this is not a support forum for technical issues. This is why it's required to have a case ID while posting about such problems

Please review those rules and the purpose of these forums carefully before making future contributions.

As for your issue, please reach our technical support team.

Thanks!

[Mildur]

Could it be, that you are trying to open a production edb database from a live server? If yes, that will not work as long the information store service is running.