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zeki
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Veeam in Appliance Mode crashes

Post by zeki » Oct 31, 2009 1:36 pm

i have this configuration:


- new vm with win2008 sp2
- new installation of veeam backup 4
- created a job that backups the whole vcenter with exclution of one folder (in appliance mode)


scheduled the job to 0100 yesterday and this morning i see my veeam trying to boot from network.

the veeam lost his local C:\ (vmdk file) and cant boot.
after added the vmdk manualy to the veeam it boots and windows says it was crashed...normal after a "blue screen"
on the destination i see a file job.vbk with a size of 123GB (my veeams have need more space....) the job was not finished complety
12 of 20vms were backuped....

any other who have this issue?

thanks
zeki

Vitaliy S.
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Full Name: Vitaliy Safarov
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Re: Veeam in Appliance Mode crashes

Post by Vitaliy S. » Oct 31, 2009 3:07 pm

Hello Zeki,

That's weird, I cannot recall to see this issue before, could you send us WMware logs, job log as well as the Event log from that server to support@veeam.com to investigate the issue.

zeki
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Re: Veeam in Appliance Mode crashes

Post by zeki » Oct 31, 2009 4:10 pm

hello vsafarov
all the logs are mailed to support...

thanks
zeki

Gostev
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Re: Veeam in Appliance Mode crashes

Post by Gostev » Oct 31, 2009 5:42 pm

Hello Zeki, I have not seen the logs, but since you are backing up the whole vCenter, you are likely backing up the actual Veeam Backup server too, which is not supported and may cause the VM crash. This is documented in the Known Issues section of the Release Notes document. What happens is during Veeam Backup's attempt to backup itself in the Virtual Appliance mode, it attaches its own disks to itself and the Windows OS cannot stand this (duplicate volumes). I think we should add a hard coded check in the code to skip Veeam Backup VM processing in all backup jobs. As discussed in the adjacent topic about Veeam Backup server DR, generally you cannot use Veeam Backup to backup itself in any mode.

zeki
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Re: Veeam in Appliance Mode crashes

Post by zeki » Oct 31, 2009 6:22 pm

hi gostev
ah, maybe thats th reason ;)
i exclude it and report if it helps..

nice weekend
zek

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