Veeam SQL Restores + DNS Lookup

[lightsout]

Just an odd problem I've seen with Veeam 8 Patch 1.

I am trying to do an SQL database application restore. This is to a SQL server in a separate forest, where the Veeam server doesn't have any DNS for the SQL server. The wizard starts ok, and when you try to restore the DB, you get a prompt to authenticate to the server. However, even as a domain admin in the target forest, the password prompt always fails. It gives the impression of password/permissions error. When I looked at the firewall, I didn't see any traffic!

Then I added an entry in the hosts file, so DNS works (confirmed via ping), then it worked immediately.

My thought is - Veeam should handle this better, and give a DNS error, rather than a PW prompt you can't get past. Thoughts?

No ticket submitted, but happy to do so, if that is needed to fix this properly.

[Gostev]

Agree, this needs better error handling.

[lightsout]

Ok, do you need me to do anything? Raise a ticket?

[Gostev]

I'll ask QC to test your scenario first, sounds like they should be able to see the issue immediately.

[lightsout]

Gostev, did you ever get a look into this?

[Gostev]

I was not going to mysef, but I did forward the issue to QC and have not heard any follow up questions back from them, so they should be good.

[Vitaliy S.]

Yes, we have reproduced this behavior and included the corresponding fix to the next major update.