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lightsout
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Veeam SQL Restores + DNS Lookup

Post by lightsout » Feb 23, 2015 8:46 pm

Just an odd problem I've seen with Veeam 8 Patch 1.

I am trying to do an SQL database application restore. This is to a SQL server in a separate forest, where the Veeam server doesn't have any DNS for the SQL server. The wizard starts ok, and when you try to restore the DB, you get a prompt to authenticate to the server. However, even as a domain admin in the target forest, the password prompt always fails. It gives the impression of password/permissions error. When I looked at the firewall, I didn't see any traffic!

Then I added an entry in the hosts file, so DNS works (confirmed via ping), then it worked immediately.

My thought is - Veeam should handle this better, and give a DNS error, rather than a PW prompt you can't get past. Thoughts?

No ticket submitted, but happy to do so, if that is needed to fix this properly.

Gostev
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Re: Veeam SQL Restores + DNS Lookup

Post by Gostev » Feb 23, 2015 10:10 pm

Agree, this needs better error handling.

lightsout
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Re: Veeam SQL Restores + DNS Lookup

Post by lightsout » Feb 23, 2015 10:28 pm

Ok, do you need me to do anything? Raise a ticket?

Gostev
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Re: Veeam SQL Restores + DNS Lookup

Post by Gostev » Feb 23, 2015 10:34 pm

I'll ask QC to test your scenario first, sounds like they should be able to see the issue immediately.

lightsout
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Re: Veeam SQL Restores + DNS Lookup

Post by lightsout » Mar 05, 2015 9:33 pm

Gostev, did you ever get a look into this?

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Re: Veeam SQL Restores + DNS Lookup

Post by Gostev » Mar 05, 2015 11:28 pm

I was not going to mysef, but I did forward the issue to QC and have not heard any follow up questions back from them, so they should be good.

Vitaliy S.
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Re: Veeam SQL Restores + DNS Lookup

Post by Vitaliy S. » Mar 06, 2015 11:25 am 1 person likes this post

Yes, we have reproduced this behavior and included the corresponding fix to the next major update.

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