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Skebins
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Veeam Upgrade -> server refuses to mail

Post by Skebins »

Hi,

New here and I got a question! :)

I've updated our 2 Veeam Backup servers from v8 to v9 last week and 1 servers refuses to mail after a backup/tape job succeeded/failed since then. They both use the same smtp config (globally defined) and I do receive testmails and tape request mails on the faulty server, just not the emails about the status of a job when its finished. The other server works fine.

Does anyone has an idea what could be the issue?

Thanks in advance!

Regards,

Kevin
foggy
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Re: Veeam Upgrade -> server refuses to mail

Post by foggy »

If all the corresponding settings look equally good, I recommend contacting support for a closer look at what happens. Thanks.
veremin
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Re: Veeam Upgrade -> server refuses to mail

Post by veremin »

By the way, aren't there any job-specific notification settings configured that might supersede global ones? Thanks.
Skebins
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Re: Veeam Upgrade -> server refuses to mail

Post by Skebins »

Nope, checked every job and separate notifications are turned off. I will create a support ticket, thanks so far!
veremin
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Re: Veeam Upgrade -> server refuses to mail

Post by veremin »

Feel free to post the ticket number here, so that we can follow the case and update the topic once the resolution is found. Thanks.
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