Veeam v10 Upgrade button greyed out

[AVLoki]

Hi,

As the subject says, my 'upgrade' button is greyed out since updating from Veeam 9.5 to Veeam 10.
Is it normal?

Thanks

[wishr]

Hi AVLoki,

Please, open a support case, as requested when you click "New topic".

Also, please let us know what exact version you are currently at.

Thanks

[AVLoki]

Case #04655616
Actual Build: 10.0.1.4854 P20201202

[Vitaliy S.]

I see that you're using the latest version (10a) available through an automatic upgrade functionality. There is no need to open a support case, as this is expected.

[AVLoki]

That's a little bit strange, since we also have Veeam for 365 and Upgrade Wizard opens up anyway, and if no updates are available it just tells you that you're up to date. If i can remember correctly, v9.5 also behave in a similar manner.

If this is expected, then it's all right.

Thank you

[Vitaliy S.]

The behavior could have changed, I will clarify it with devs. Thanks!

[Michael.Uray]

After the last server reboot a message popped up that an update is available, but the "Upgrade" entry in the menu is currently greyed out.
My installed built is 11.0.0.837 P20210525 (11) and the latest available version is 11.0.1.1261 P20211211 (11a).
How can I perform an upgrade when it is not available inside Veeam?

[Gostev]

We just chatted about it on Reddit with you.
https://www.reddit.com/r/Veeam/comments ... e_upgrade/