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Pierpa
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Veeam v11a and DataDomain DDOS7.11

Post by Pierpa »

Hi,
I'm really in trouble on this question.
I have to install Veeam B&R server in v11a with a Datadomain DD3300 with DDOS 7.11.
Veeam states that v11a supports up to DDOS 7.10 (as I ckecked up to 27/7/2023), but on its side Dell shows in its official documents that DDOS 7.11 is supported with v11a and ddboost ( this is the way I'll use the datadomain ).
I know that Veeam v12 supports DDOS 7.11, but I don't want to go to v12 now.
The information about Dell-Veeam compatibility can be found on Dell e-lab navigator at this site ( if you have an account ). The document title is "Data Domain Boost Veeam All Simple Support Matrix August 7, 2023"

https://elabnavigator.dell.com/vault/pd ... 8447305638

It seems to me very strange that there is no synchronization betweeen the two informations. Could you please update me on this topic? I have to guarantee my customer that if I use DDOS7.11 Veeam will support OFFICIALLY the v11a on it.

Regards
Pierpa
Mildur
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Re: Veeam v11a and DataDomain DDOS7.11

Post by Mildur »

Hello Pierpa

We have scheduled our own tests V11a with DDOS 7.11.
I will update this topic as soon they have finished.

Best,
Fabian
Product Management Analyst @ Veeam Software
Pierpa
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Re: Veeam v11a and DataDomain DDOS7.11

Post by Pierpa »

Fabian,
I've opened a case to the support, but the situation seems not to be so clear...
Up to now, the support replied to download Veeam11a P20230227, but as far as I know the support is only for 7.10...
We are waiting a clarification on the case...

Pierpa
Mildur
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Re: Veeam v11a and DataDomain DDOS7.11

Post by Mildur »

Hi Pierpa

Thanks. We will update our user guide and this post after our own tests guaranteed compatibility with DDOS 7.11.
Could you please share the case number with me?

Best,
Fabian
Product Management Analyst @ Veeam Software
Pierpa
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Re: Veeam v11a and DataDomain DDOS7.11

Post by Pierpa »

Fabian,
the case is not opened by me, but I'm the responsible for the customer activities.
Anyway, the case is #06230482.

Please update as soon as you can also the documentation. Is very important.

Thanks for your support
Pierpa
rennerstefan
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Re: Veeam v11a and DataDomain DDOS7.11

Post by rennerstefan » 1 person likes this post

Hi all,

We finished QA testing with DDOS 7.11 and VBR 11a and everything works fine.
User guides will be updated within the next days.

Thanks
Stefan Renner

Veeam PMA
Pierpa
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Re: Veeam v11a and DataDomain DDOS7.11

Post by Pierpa »

Stefan,
the "officially supported" version is Veeam v11a P20230227 or you tested DDOS 7.11 with a specific patch?
Please clarify here.

Regards
PIerpa
rennerstefan
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Re: Veeam v11a and DataDomain DDOS7.11

Post by rennerstefan »

Correct, tested with CP5 which is 20230227.
Stefan Renner

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Pierpa
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Re: Veeam v11a and DataDomain DDOS7.11

Post by Pierpa »

Hi,
thanks a lot for your support! Please update your customer support so that my case 06230482 can be correctly updated.

My best regards
Pierpa
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