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flavor4real
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Veeam5 (with Compatibility Patch) Restore issue

Post by flavor4real » Oct 02, 2012 1:16 pm

Hello,
I just installed the Compatibility Patch for Veeam5 to support our vSphere5 environment. We renamed a VM and powered it off. Usually when I initiate a Full VM restore, the new VM will be restored and the old (renamed) VM will not be touched. However, after the Compatibility patch installation, the VM restore actually removed/deleted the original renamed VM.

Why is that? None of the previous restore processes done anything like that. The only thing I can point to is the compatibility patch.

foggy
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Re: Veeam5 (with Comp Patch) Restore issue

Post by foggy » Oct 02, 2012 1:45 pm

Should not be the case. Logs will show what had exactly happened so I recommend to contact support directly. Thanks.

Gostev
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Re: Veeam5 (with Comp Patch) Restore issue

Post by Gostev » Oct 02, 2012 4:03 pm

The only problem is that version 5 is soon to be 2 years old, and is no longer supported (not even with said patch), so you will want to upgrade to the latest version first.

flavor4real
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Re: Veeam5 (with Compatibility Patch) Restore issue

Post by flavor4real » Oct 04, 2012 6:37 pm

We are waiting for the approval of v6. thanks for the help.

Gostev
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Re: Veeam5 (with Compatibility Patch) Restore issue

Post by Gostev » Oct 04, 2012 7:27 pm

I trust our support will be willing to support you considering your situation, and at least perform the investigation for you.

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