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lloyd.mills
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VM is locked by another task

Post by lloyd.mills »

Hello,

Thought i would see if anyone else has had an similar experience before opening a support case.

I have recently built a Veeam 6 server and am doing some testing before upgrading our live backup servers.

I have setup a new replica job, and all but 2 VM's replicate ok.

The two that are stuck in "Pending" have "VM is locked by another task". I can't see any active tasks against the VM, and no other backup jobs are running.

One VM is even powered off.

I have installed patch 2.

Cheers

Lloyd

rhnb
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Re: VM is locked by another task

Post by rhnb »

Hi Lloyd
The only time I've seen this is when a VMware Tools install was 'stuck'. Selecting 'End VMware Tools Install' for that VM fixed it for me.
allan

ZachW
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Re: VM is locked by another task

Post by ZachW »

This can occur because something in the VM is being locked, possibly by the host, if you find that nothing is truly locking the VM in Veeam. Please create a support ticket if you have not already figured out the resolution to the issue and we will get you squared away.

Sethbartlett
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Re: VM is locked by another task

Post by Sethbartlett »

Lloyd, please create a support case and let us know the ticket # on this thread. Thanks!
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lloyd.mills
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Re: VM is locked by another task

Post by lloyd.mills »

Hello Allan,

I have checked and there is no VMware tools install stuck or pending.

Sethbartlett,

I have opened a case #5169127.


I also have to add that I can backup the VM's fine from another server, the replica job still will not run.

tsightler
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Re: VM is locked by another task

Post by tsightler »

The last time I saw this issue a restart of the Veeam Backup service fixed it. I know that seems too simple but figured I'd bring it up.

lloyd.mills
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Re: VM is locked by another task

Post by lloyd.mills »

A restart of the remote proxy's seems to have done the trick. Odd that it doesn't error with a timeout or anything similar.

bjvaughan
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Re: VM is locked by another task

Post by bjvaughan »

Restarting Veeam services did the trick for me. Thanks for the post.

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