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jens
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w2008 file level restore problem

Post by jens »

Hi folks,

i have a problem with file level restore. W2008 server with 2 disk's, drive c ( system ) and drive e ( data ).
Backup works fine, and all of the disks ( vmdk-files ) are visible in backup. When i try a file level restore
only drive c is visible, get error: d:\ mount failed , non recognised filesystem on disk.

Veeam Backup is 3.0.1

anybody an idea ?

thx and regards

Jens

Gostev
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Re: w2008 file level restore problem

Post by Gostev »

Hello Jens, please contact our support, we will need more information to research this. As I recall, previously similar issue was caused due to corrupted MBR (P2V-ed virtual machine).

Update: here is the thread about similar issue I was referring too:
Drive missing when trying to restore guest files

jens
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Re: w2008 file level restore problem

Post by jens »

Hello Gostev, i will open a support call.

This is a new VM, not a converted. The drive i miss is a dynamic, could this
cause the problem ?

Jens

Gostev
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Re: w2008 file level restore problem

Post by Gostev »

Jens, I don't believe we have any problems with dynamic disks.

jens
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Re: w2008 file level restore problem

Post by jens »

Hi Gostev,

was only an idea; call is opened....

regards

imperialsupplies
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Re: w2008 file level restore problem

Post by imperialsupplies »

We are having the same problem/error. But on a w2003 box. Was a solution found?

Gostev
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Re: w2008 file level restore problem

Post by Gostev »

Once, it was due to corrupted MBR on virtual disk. The other time, it was an unsupported disk type. The other time, it was due to having more than 1 partition on dynamic disk (which is not supported). So for this type of issue, we usually need to investigate log files - and sometimes additional data.

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