Hi guys, I've just spent one hour with Veeam Support to get working a WebEx support session... at the end the support guys was unable to take control of my Veeam Server and screen frequently freezed.
Would like to suggest Veeam Support to switch to Teamviewer that is much more smarter
Don't require Java, don't require to edit browser settings... in Windows 2012 Server Internet Explorer is mostly unusable with high security settings, and WebEx rely on browser while Teamviewer is browser-free (except for initial .exe download)
Marco
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Re: WebEx remote support
Hi Marco, thank you for your feedback. Would you please send this feedback directly to the support management team (just logon to the customer support portal, click Talk to a Manager, and copy/paste your feedback there). This may potentially sparkle further conversation with additional questions to you, and I don't want to be the man in the middle thanks!
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- Veeam ProPartner
- Posts: 566
- Liked: 103 times
- Joined: Dec 29, 2009 12:48 pm
- Full Name: Marco Novelli
- Location: Asti - Italy
- Contact:
Re: WebEx remote support
Thanks Gostev, I've contated support management via email
Marco
Marco
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