mongie wrote:I'm about to turn it on for our site in Vancouver using iland.
It is what it is really... I disagree with the decision to use the channel for this - I think it should be a windows service that the end user can run on their own cloud hosted infrastructure. You end up paying a lot more for VCC than you would if you stored the data yourself. That being said - its the best option for storing Veeam backups in the cloud as far as I can see.
As a product - it does work ok, you need decent network performance for restores though.
mvalpreda wrote:Have more and more customers who want to put their backup 'in the cloud'. Interested in hearing from those using Cloud Connect. Most of the customers interested have 400-500GB for a VBK and then daily VIB of 10-25GB.
1) Does it work okay with the Standard edition of 9.0?
2) How much retention are you keeping?
3) Who are you using? I'm in California and iLand appears to be the only one in California.
bryanmeche wrote:I have been very disappointed with cloud connect so far. It seems once a month we have some sort of issue with it, and right now I have yet another issue that popped up we opened a ticket on 10 days ago and we have yet to have any movement at all on the ticket. It has been ten days of nothing. We've already had to blow up our entire backup set and start over due to an issue Veeam could not solve, and it worked fine for about a month yet here we are having issues again.
I have backups that are set to only keep 5 restore points, yet they have way over that. Since it's not pruning old backups, I'm quickly running out of storage on my provider's side. There was no warning or error emails or anything, I didn't even know we had an issue until I got a warning I was running low on disk space.
A big problem with cloud connect is the fact when you do have an issue, it's hard to get Veeam to work with both us and the provider. Getting them to work together can be like herding cats. If Veeam is going to list a provider as a partner, a minimum requirement would be Veeam support engineers need dedicated access and contact info for to their support team when they have to gather logs or run tasks on their end. Right now when Veeam needs logs from my provider, it's my job to contact my provider and have them upload logs, or it's my job to schedule a call with a person on their team and a Veeam engineer. Very frustrating.
I don't know if we're stuck with a provider that's not very good, but I really do think Veeam has a lot of work to do with the cloud connect product. It's just, buggy.
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