why can not install update2 for veeam9.5

Availability for the Always-On Enterprise

why can not install update2 for veeam9.5

Veeam Logoby baber » Wed Jun 28, 2017 7:57 pm

dear all
Hi

my veeam version now is :9.5.0.823

i want to install VeeamBackup&Replication_9.5.0.1038.Update2 but show below error
http://oi68.tinypic.com/voyexy.jpg

even i do these steps but not working why appear this issue?

BR
baber
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Re: why can not install update2 for veeam9.5

Veeam Logoby Gostev » Wed Jun 28, 2017 10:14 pm

Hi, please open a support case for assistance with this error. Thanks!
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Re: why can not install update2 for veeam9.5

Veeam Logoby baber » Thu Jun 29, 2017 3:53 am

Gostev wrote:Hi, please open a support case for assistance with this error. Thanks!


i downloaded trial version and don't have customer id

what do i have to do ?

BR
baber
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Re: why can not install update2 for veeam9.5

Veeam Logoby Mike Resseler » Thu Jun 29, 2017 5:33 am

Babak,

Do you already have an account at Veeam.com? You can use that email address and password to sign-in to the veeam.com/support and then to the customer portal. For trial keys you still will be able to create a support call through that portal
Mike Resseler
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