Disaster recovery orchestration for the Enterprise (formerly Veeam Availability Orchestrator)
Post Reply
chjones
Expert
Posts: 115
Liked: 30 times
Joined: Oct 30, 2012 7:53 pm
Full Name: Chris Jones
Contact:

Only one datastore detected as NetApp

Post by chjones »

I have deployed Veeam DRO 5.0 for a customer also running Veeam B&R 11a.

Their production site has two LUNs presented from the same ONTAP SVM (using ONTAP 9.9.1). There are two Veeam Backup jobs, one for each datastore, which succeed.

The backup jobs create local ONTAP snapshots then update a Mirror-Vault relationship successfully (the jobs create both SnapMirror and SnapVault copies at the destination), then also mount the Vault destination and write to a SOBR. This all works.

I’ve add vSphwre tags and can see them in Veeam DRO and have also added both ONTAP SVMs to DRO.

The customer actually has two iSCSI LUNs presented from ONTAP storage at both datacenters.

In the DRO Console, in the Inventory, the first datastore at each site shows with a NetApp icon next to it yet the second datastore at both sites does not.

When I create a DR Location and add the target SVM and click Info I only see the first datastore as being protected. I can’t get the second one to also be recognised.

When creating a Storage DR Plan I only get the first datastore as a choice, never the second one.

The DR plan works and can failover for the first datastore.

Both SnapMirror relationships for the two datastores use the same policy and are of the same type. There are no visible differences between them and Veeam B&R has no issue backing them up and replicating the storage.

I’m not sure where to look to investigate this or have any clue as to why only one datastore is detected as ONTAP and the other isn’t.

Has anyone come across this?

Thanks,
Chris

HannesK
Veeam Software
Posts: 9799
Liked: 1823 times
Joined: Sep 01, 2014 11:46 am
Full Name: Hannes Kasparick
Location: Austria
Contact:

Re: Only one datastore detected as NetApp

Post by HannesK »

Hello,
I’m not sure where to look to investigate this
what did support say (case number)?

Best regards,
Hannes

chjones
Expert
Posts: 115
Liked: 30 times
Joined: Oct 30, 2012 7:53 pm
Full Name: Chris Jones
Contact:

Re: Only one datastore detected as NetApp

Post by chjones »

We're waiting for a response from support. I dont have the case number, sorry, it was submitted under the customer's Veeam account which I dont have access to at the moment. I'll see if I can get it.

chjones
Expert
Posts: 115
Liked: 30 times
Joined: Oct 30, 2012 7:53 pm
Full Name: Chris Jones
Contact:

Re: Only one datastore detected as NetApp

Post by chjones »

The Case Number is 05224378. The customer is working to respond back to support's questions.

Post Reply

Who is online

Users browsing this forum: No registered users and 1 guest