Host Not Monitored?

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Re: Host Not Monitored?

Veeam Logoby Alec King » Tue Dec 09, 2014 9:50 pm 1 person likes this post

Hi Dom,

No issue with nested groups in Administrators. We just need the agent action account to have admin rights to the server.

The _Collector Service Status view is CRITICAL - if you see no Collector there, then there will be no Hosts, no VMs, no Datastores - no vSphere objects. Discovery of Collector Service is the first stage of all other discovery. The Collector service must appear in the view and it must be "monitored" status.

You can try restarting the SCOM Health Service (Microsoft Monitoring Agent) on that server - that can force discovery of the service.
Alec King
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Re: Host Not Monitored?

Veeam Logoby felyjos » Tue Dec 09, 2014 10:10 pm

I did restart the HealthService service on the collector missing...
It appears well on the Veeam Server

Finally it is here !!!
let see if the host are coming also...
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Re: Host Not Monitored?

Veeam Logoby Alec King » Tue Dec 09, 2014 10:23 pm 1 person likes this post

If you can see the Collector now (and it is Monitored - Green state), then please click Rebuild Full Topology in the VEEAM UI - that will make all Collectors send the Hosts, VMs, etc. That's the fastest way to confirm everything is working now.
Let us know how it goes!
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Re: Host Not Monitored?

Veeam Logoby felyjos » Tue Dec 09, 2014 10:30 pm

I will check later but the hosts missing are coming from the 3 collectors having troubles yesterday and so far none have sent anything even I click the Rebuild Full Topology this morning...
let see
cross-fingers..
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Re: Host Not Monitored?

Veeam Logoby felyjos » Thu Dec 11, 2014 10:04 pm

Hello,

Veeam MP issues - Case # 00700694 [ ref:_00D30RWR._50060iRbPy:ref ]
working with Nick for the past 3 days (opened 12/9/2014) ...
We found already some items but nothing to get back on track.... We did an upgrade of the collectors to 6.5.0.1549 which was the MP applied but the collectors were still behind...
227 out of 681...
20 Host not monitored...

still in progress!!!
Dom
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Re: Host Not Monitored?

Veeam Logoby felyjos » Sat Dec 20, 2014 7:10 pm

Hello,

Still working with Veeam Support on the issue but due to the holidays the engineer changed and a new set of information was just provided on Friday, 19 December 2014.
No clue yet what is going on!!! after 10 days!!!

Thank you

Merry Christmas - Happy New Year all my best Wishes....
Happy Holidays

Dom
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Re: Host Not Monitored?

Veeam Logoby felyjos » Tue Dec 23, 2014 9:43 pm

Still working with Veeam Support but today one clue...
the Run As account from SCOM is rejected on two collectors:
The Health Service could not log on the RunAs account AD\xxxx for management group SCOM. The error is Logon failure: unknown user name or bad password.(1326L). This will prevent the health service from monitoring or performing actions using this RunAs account

but as this is the default Run As account I wonder where this information is stored on the collector or where is it picked as it concerns only two collectors out of 5!!!

Happy New Year
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Re: Host Not Monitored?

Veeam Logoby felyjos » Tue Dec 30, 2014 6:17 pm

Still working with Veeam Support as the numbers are growing but so slowly ...!!!

12/30/2014 06:00 a.m. (After complete reinstallation of SCOM Agent and Veeam Virtualization Software)
Collectors state all (5) are okay
Clusters 10 (Ok) 6 are not monitored (+1 more monitored after 15 hours!!! )
Hosts 62 (Ok) 12 are not monitored (+12 more monitored after 15 hours!!!)
VMs 361(out of 686!!) 496 are not monitored(+145 VMs +192 VMs not monitored)

It is populating but it is really really really slow!!! Not sure why … still a lot of objects not monitored!!!

12/29/2014 06:00 a.m.

Collectors state all (5) are okay
Clusters 10 (Ok) 7 are not monitored (Same as 12/27)
Hosts 62 (Ok) 24 are not monitored (Same as 12/27)
VMs 361(out of 686!!) 304 are not monitored(Same as 12/27)


Happy New Year
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Re: Host Not Monitored?

Veeam Logoby felyjos » Tue Jan 06, 2015 7:04 pm

still working with Veeam Support as the numbers are not changing anymore now since a week...

Strange...
thanks,
Dom
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