Overriding two monitor

[maekee]

Hi,
We are using the nworks (Veeam) Vmware-MP and it works fine.
I now have a question i would like to get some help with.

We have most of our Vmhosts in our main site but one in a remote site and when that site link goes down get get several alerts.
These are:

Name: nworks VirtualCenter: A possible host failure has been detected.
Description: A possible host failure has been detected by HA on REMOTEHOST in cluster C2 in Dxxx.

followed by...

Name: nworks VirtualCenter: VM Disconnected
Description: Insufficient resources to satisfy HA failover level on cluster C2 in Dxxx.

followed by...

Name: nworks VirtualCenter: VM Disconnected
Description: REMOTEVM on host REMOTEHOST in Dxxx is disconnected

and one for each virtual mashine in the remote site.

I would like to override so that no alerts are generated when the Site Link goes down that is not so uncommon.

I see that the Rule gathers information from the custom fields and that these custom fields are populated by scripts. But how do i override so that on alerts are generated from the remote site?

Thanks

/Maekee

[dgjedde]

Hello Maekee,

Dean Gjedde with Veeam support.

Would you please email me at support@nworks.com. I would like to email you the instructions and screenshots to override these monitors and rules.

Thank you,

Dean Gjedde
Veeam Support

[maekee]

Getting this back:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of
its recipients. The following addresses failed:

<name.lastname@veeam.com>

SMTP error from remote server after RCPT command:
host mail2.veeam.com[68.143.228.243]:
550 5.1.1 <name.lastname@veeam.com>: Recipient address rejected: User unknown in virtual mailbox table..........

[Gostev]

maekee, I am sorry about that, please use support@veeam.com instead.
We have been performing nworks domain switch over today, this may have caused this issue.