Overriding two monitor

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Overriding two monitor

Veeam Logoby maekee » Sat Jan 24, 2009 10:45 am

Hi,
We are using the nworks (Veeam) Vmware-MP and it works fine.
I now have a question i would like to get some help with.

We have most of our Vmhosts in our main site but one in a remote site and when that site link goes down get get several alerts.
These are:

Name: nworks VirtualCenter: A possible host failure has been detected.
Description: A possible host failure has been detected by HA on REMOTEHOST in cluster C2 in Dxxx.

followed by...

Name: nworks VirtualCenter: VM Disconnected
Description: Insufficient resources to satisfy HA failover level on cluster C2 in Dxxx.

followed by...

Name: nworks VirtualCenter: VM Disconnected
Description: REMOTEVM on host REMOTEHOST in Dxxx is disconnected

and one for each virtual mashine in the remote site.

I would like to override so that no alerts are generated when the Site Link goes down that is not so uncommon.

I see that the Rule gathers information from the custom fields and that these custom fields are populated by scripts. But how do i override so that on alerts are generated from the remote site?

Thanks

/Maekee
maekee
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Veeam Logoby dgjedde » Tue Jan 27, 2009 11:10 am

Hello Maekee,

Dean Gjedde with Veeam support.

Would you please email me at support@nworks.com. I would like to email you the instructions and screenshots to override these monitors and rules.

Thank you,

Dean Gjedde
Veeam Support
dgjedde
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Veeam Logoby maekee » Tue Jan 27, 2009 3:53 pm

Getting this back:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of
its recipients. The following addresses failed:

<name.lastname@veeam.com>

SMTP error from remote server after RCPT command:
host mail2.veeam.com[68.143.228.243]:
550 5.1.1 <name.lastname@veeam.com>: Recipient address rejected: User unknown in virtual mailbox table..........
maekee
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Veeam Logoby Gostev » Tue Jan 27, 2009 4:51 pm

maekee, I am sorry about that, please use support@veeam.com instead.
We have been performing nworks domain switch over today, this may have caused this issue.
Gostev
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