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velustar
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Veeam VMware: Virtual Machine Memory Usage Analysis

Post by velustar »

Hi All,

We are monitoring Virtual Machines through SCOM 2012 R2.
we have disabled the alert "Veeam VMware: Virtual Machine Memory Usage Analysis" for a particular Group and that group contains all the devices which has still triggered an alert.
kindly assist on this.

Regards
Kumar B

wishr
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Re: Veeam VMware: Virtual Machine Memory Usage Analysis

Post by wishr »

Hi Kuar,

Welcome to Veeam Community Forums!

Is your question about Veeam MP or Veeam ONE?

Thanks

velustar
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Re: Veeam VMware: Virtual Machine Memory Usage Analysis

Post by velustar »

Veeam MP

wishr
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Re: Veeam VMware: Virtual Machine Memory Usage Analysis

Post by wishr »

Thank you. A few additional questions to make sure our understanding is correct:

What you are trying to achieve?
What is your hypervisor where the VMs reside?
How you disabled the alert?

velustar
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Re: Veeam VMware: Virtual Machine Memory Usage Analysis

Post by velustar »

Hi Fedor,

We are using Veeam VMware Management Pack in SCOM 2012 R2.
We want to disable monitor "Veeam VMware: Virtual Machine Memory Usage Analysis" for some of the VM desktops.

How are we disabling this Alert is as below

Created a GROUP in SCOM (Which as the lists of VM desktops were we want to stop these alerts)
we have overridden the alert "Veeam VMware: Virtual Machine Memory Usage Analysis" and disabled (Enabled = False) only for this group

after disabling this alert for the Group, we are still receiving the Alerts from the members of this group

Regards,
Kumar B

wishr
Veeam Software
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Re: Veeam VMware: Virtual Machine Memory Usage Analysis

Post by wishr »

Thanks. There should not be any issues with this approach - this is a basic SCOM functionality, not even MP functionality. Could you please provide a screenshot of the override properties and let us know what objects you chose when creating the group?

velustar
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Re: Veeam VMware: Virtual Machine Memory Usage Analysis

Post by velustar »

Hi Fedor,

Created Group: which has the list of servers(used as windows computer) which we do not want to monitor this alert.

Override properties
Alert name: Veeam VMware: Virtual Machine Memory Usage Analysis.
Override to the class for a particular Group.

Regards,
Kumar B

wishr
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Re: Veeam VMware: Virtual Machine Memory Usage Analysis

Post by wishr »

Hi Kumar,

Thank you for the comments.

Unfortunately, It's hard to analyze the issue without having a look at the current configuration, so please go ahead and raise a support case with our technical support team directly. I'm pretty sure there is some misconfiguration in the override itself or the group containing target objects. Please let us know your case ID so we could keep an eye on it.

Thanks

velustar
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Re: Veeam VMware: Virtual Machine Memory Usage Analysis

Post by velustar »

Hi Fedor,

Information required on opening a Support case with technical team regarding this issue. Will it be charged for opening a support case?

Regards
Kumar B

wishr
Veeam Software
Posts: 1706
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Re: Veeam VMware: Virtual Machine Memory Usage Analysis

Post by wishr »

Hello Kuar,

No, we do not charge anything additional for technical support. However, customers without active maintenance contact get technical support on the "best-effort basis", depending on the availability of the resource. Please refer to our support policy for additional details.

Thanks

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