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Alec King
VP, Product Management
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Re: VMware Tools Heartbeat Status

Post by Alec King » Jan 26, 2010 1:42 pm

Hi krowczynski,

Thanks for the info!

It's true - we depend on the Heartbeat Status we receive from the VMware API. And, as you saw in that forum post - this information can be unreliable sometimes.

Best idea for the moment is probably to disable that Monitor, as advised; you still receive all other events and metrics related to VMs, so you still have good visibility of VM status.

Let's hope a VMware update will fix the stability of the Heartbeat alarms from VC.

Thanks again!
Alec
Alec King
Vice President, Product Management
Veeam Software

Imrane.Dessai
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Re: VMware Tools Heartbeat Status

Post by Imrane.Dessai » Jan 29, 2013 12:38 pm

Hy,


I know it is an old post, but is there any improvement on Veeam side (or VmWare side) about Heartbeat Stability ?

Thanks.

Vitaliy S.
Product Manager
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Full Name: Vitaliy Safarov
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Re: VMware Tools Heartbeat Status

Post by Vitaliy S. » Jan 29, 2013 7:57 pm

Hello Imrane,

You're right, this is a 2 years old thread... can you please tell me if you have any issues with this monitor? What vSphere version are you currently running?

Thanks!

Imrane.Dessai
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Re: VMware Tools Heartbeat Status

Post by Imrane.Dessai » Jan 30, 2013 5:01 am

We are using 5.1.0 BUILD 838463
All VmWareTools are up-to-date
VCenter is a VM (win 2k8R2) with no performance issue

I havejust opened a case with the support.

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