Alarm Alert Repeat (notification on e-mail)

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Alarm Alert Repeat (notification on e-mail)

Veeam Logoby Johnny_01 » Fri Dec 15, 2017 1:56 pm

Hi, all!

I'm testing VeeamOne 9.5.
Nowhere can I find how to configure the resending of messages to e-mail, if the problem is not closed.

In general, there is such a functional?
Notification policy: Mission Critical.

Sorry, for my English (google-translate)
Johnny_01
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Re: Alarm Alert Repeat (notification on e-mail)

Veeam Logoby Shestakov » Fri Dec 15, 2017 3:03 pm

Hello Johnny and welcome to the community!
There is no such a general option because it makes sense not for all alarms.
Could you give examples of alarms you want the feature to be implemented for?
Thanks!
Shestakov
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Re: Alarm Alert Repeat (notification on e-mail)

Veeam Logoby Johnny_01 » Fri Dec 15, 2017 3:49 pm

Hello!
For example, in the event of an alarm, the end free space on the disk is reported.
If the administrator has ignored (not seen, lost among emails) the alarm, the place ends and the service stops, but if the alarm were to arrive once a day with a warning and once per hour on error, it's hard not to notice.

For example, in Zabbix I set up an alert at 10% once a day, at 3% once an hour.
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Re: Alarm Alert Repeat (notification on e-mail)

Veeam Logoby Shestakov » Fri Dec 15, 2017 4:19 pm 1 person likes this post

Got it. That`s a good feature request, we will consider implementing it.
Often users schedule Alarms Current State Overview to track all active alarms.
As for that particular alarm, you can set Warning for 10% and Error for 3% so you receive second alert if disk will keep growing.
Thanks!
Shestakov
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Re: Alarm Alert Repeat (notification on e-mail)

Veeam Logoby Johnny_01 » Mon Dec 18, 2017 6:41 am

Thank you, Nikita!
I hope you implement this functionality in the next versions. In the meantime, I will use Zabbix for these notifications.
And I will continue to test VeeamONE 9.5. Maybe I'll find something to improve :)
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Re: Alarm Alert Repeat (notification on e-mail)

Veeam Logoby Shestakov » Mon Dec 18, 2017 11:11 am 1 person likes this post

Thank you, Johnny!
Let us know if you have any other feedback.
Shestakov
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