Monitoring and reporting for Veeam Backup & Replication, VMware vSphere and Microsoft Hyper-V
Post Reply
Johnny_01
Novice
Posts: 3
Liked: never
Joined: Dec 15, 2017 1:44 pm
Full Name: Johnny
Contact:

Alarm Alert Repeat (notification on e-mail)

Post by Johnny_01 » Dec 15, 2017 1:56 pm

Hi, all!

I'm testing VeeamOne 9.5.
Nowhere can I find how to configure the resending of messages to e-mail, if the problem is not closed.

In general, there is such a functional?
Notification policy: Mission Critical.

Sorry, for my English (google-translate)

Shestakov
Veeam Software
Posts: 5931
Liked: 514 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: Alarm Alert Repeat (notification on e-mail)

Post by Shestakov » Dec 15, 2017 3:03 pm

Hello Johnny and welcome to the community!
There is no such a general option because it makes sense not for all alarms.
Could you give examples of alarms you want the feature to be implemented for?
Thanks!

Johnny_01
Novice
Posts: 3
Liked: never
Joined: Dec 15, 2017 1:44 pm
Full Name: Johnny
Contact:

Re: Alarm Alert Repeat (notification on e-mail)

Post by Johnny_01 » Dec 15, 2017 3:49 pm

Hello!
For example, in the event of an alarm, the end free space on the disk is reported.
If the administrator has ignored (not seen, lost among emails) the alarm, the place ends and the service stops, but if the alarm were to arrive once a day with a warning and once per hour on error, it's hard not to notice.

For example, in Zabbix I set up an alert at 10% once a day, at 3% once an hour.

Shestakov
Veeam Software
Posts: 5931
Liked: 514 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: Alarm Alert Repeat (notification on e-mail)

Post by Shestakov » Dec 15, 2017 4:19 pm 1 person likes this post

Got it. That`s a good feature request, we will consider implementing it.
Often users schedule Alarms Current State Overview to track all active alarms.
As for that particular alarm, you can set Warning for 10% and Error for 3% so you receive second alert if disk will keep growing.
Thanks!

Johnny_01
Novice
Posts: 3
Liked: never
Joined: Dec 15, 2017 1:44 pm
Full Name: Johnny
Contact:

Re: Alarm Alert Repeat (notification on e-mail)

Post by Johnny_01 » Dec 18, 2017 6:41 am

Thank you, Nikita!
I hope you implement this functionality in the next versions. In the meantime, I will use Zabbix for these notifications.
And I will continue to test VeeamONE 9.5. Maybe I'll find something to improve :)

Shestakov
Veeam Software
Posts: 5931
Liked: 514 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: Alarm Alert Repeat (notification on e-mail)

Post by Shestakov » Dec 18, 2017 11:11 am 1 person likes this post

Thank you, Johnny!
Let us know if you have any other feedback.

Post Reply

Who is online

Users browsing this forum: No registered users and 6 guests