alerts during working hours

[avrham_g]

Hi,

i use veeam one latest version and my question is can i only be notified of alerts only during working hours?

[Vitaliy S.]

Hi Avi,

It's not possible to control that, but could you please clarify if you are referring to email notifications or all alarms triggered by Veeam ONE?

Thanks!

[avrham_g]

i'm referring to all alarms triggered by Veeam ONE that sent via email.

[Vitaliy S.]

Ok, thanks for the feedback, but I got one more question - should the email notification be sent if production host gets disconnected from the storage during the night? Just trying to understand the use case for this capability.

[avrham_g]

probably yes but i don't want to get alert at night that the avg disk queue is high and avg disk write/sec is high etc... because at night there are heavy pressure on the HOST disk because of backups and other maintenance that runs inside the guest.

[Vitaliy S.]

Hmm...what about suppressing those alarms at specific time interval? Should do the trick...

[avrham_g]

i don't want to do that by hand.can it be done automatically?
i've 10 companies that use the veeam one product.

[Vitaliy S.]

can it be done automatically?

Yes, please take a look at this topic for further details: Alerting Schedule/Maintenance

Hope this helps!

[avrham_g]

if i run this script UPDATE monitor.Alarm SET suppress_type = 2, suppress_data = '19:0006:00' i will not get any alerts between 7PM till 6AM.am i right?

[Vitaliy S.]

Yes, you can double-check that via suppress setting of any alarm after you run the script.

[avrham_g]

THX this is what i was looking for.

[avrham_g]

i run this script UPDATE monitor.Alarm SET suppress_type = 2, suppress_data = '02:0003:00'
where name = 'Host average disk queue length' it change in the sql but not in GUI.why?

[Vitaliy S.]

Have you restarted Veeam ONE service after applying these changes?

[avrham_g]

restart to the service did the trick.
THX