Asian characters in mail

[Danne84]

Latley we have seen asian characters in our notifications from ONE.
it looks like this: "Resolve action: 慍畮污਍"

Have anyone else seen this?

[Vitaliy S.]

Hello,

What is the locale of your Veeam ONE server? Do you see Asian characters in the GUI also?

Thank you!

[Danne84]

The locale is Sweden/Swedish so that's not the problem.
We only see this in "resolved action"

[Vitaliy S.]

Hmm.. what about alarms history (aka repeat count on the Alarms Tab) in the Monitor Client? Resolved action is also displayed there.

[Danne84]

There is no Resolved action in the monitor client.
The only thing i see there is Status,Time,Rules,Commet.
But no resolved action.

[Vitaliy S.]

Yes, I meant to say what is displayed in the Rules section for the same alarm, sorry for the confusion. Additionally, do you receive that for all alarm notifications?

[Danne84]

Everything under Rules is in English.

[Vitaliy S.]

Ok, in this case I would suggest to contact our support team to review the debug logs. Once you do this, please let me know your case ID, so that I could update this thread with a solution for future readers.