Monitoring and reporting for Veeam Backup & Replication, VMware vSphere and Microsoft Hyper-V
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Danne84
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Asian characters in mail

Post by Danne84 » Mar 07, 2016 10:05 am

Latley we have seen asian characters in our notifications from ONE.
it looks like this: "Resolve action: 慍畮污਍"

Have anyone else seen this?

Vitaliy S.
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Re: Asian characters in mail

Post by Vitaliy S. » Mar 07, 2016 10:13 am

Hello,

What is the locale of your Veeam ONE server? Do you see Asian characters in the GUI also?

Thank you!

Danne84
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Re: Asian characters in mail

Post by Danne84 » Mar 07, 2016 10:26 am

The locale is Sweden/Swedish so that's not the problem.
We only see this in "resolved action"

Vitaliy S.
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Re: Asian characters in mail

Post by Vitaliy S. » Mar 07, 2016 10:28 am

Hmm.. what about alarms history (aka repeat count on the Alarms Tab) in the Monitor Client? Resolved action is also displayed there.

Danne84
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Re: Asian characters in mail

Post by Danne84 » Mar 07, 2016 10:34 am

There is no Resolved action in the monitor client.
The only thing i see there is Status,Time,Rules,Commet.
But no resolved action.

Vitaliy S.
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Re: Asian characters in mail

Post by Vitaliy S. » Mar 07, 2016 10:57 am

Yes, I meant to say what is displayed in the Rules section for the same alarm, sorry for the confusion. Additionally, do you receive that for all alarm notifications?

Danne84
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Re: Asian characters in mail

Post by Danne84 » Mar 07, 2016 11:35 am

Everything under Rules is in English.

Vitaliy S.
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Re: Asian characters in mail

Post by Vitaliy S. » Mar 07, 2016 11:39 am

Ok, in this case I would suggest to contact our support team to review the debug logs. Once you do this, please let me know your case ID, so that I could update this thread with a solution for future readers.

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