Backup report doesn't work

[giacy]

One week ago, I upgraded to Veeam B&R, Veeam One, Veeam Enterprise Mgr 6.5. In new report Protected VMs it show me that all my VM are unprotected. Also vm backup status show me nothing. Only the Capacity Planning for Backup repository is populated. In the monitor Client, Dataprotection View all the data are populated correctly.

[Vitaliy S.]

Giacinto, can you please open a support ticket with our technical team and describe your deployment configuration, so we could assist you with populating data for these reports. Thanks!

[giacy]

Vitaliy, my support case is 00155222.

Best regards.

[Vitaly.Mzokov]

Giacinto,

Please attach Veeam ONE log files (Veeam ONE Monitor client => Help => Support Information) to your support case while it's being escalated, as this will help us on narrowing the issue down. All can be done via Customer Portal. Thanks!

-VM

[giacy]

Done.

[stljack]

I am having the exact same issues, and also have a support case open: 00153758

[Vitaliy S.]

Thanks for posting your support case ID. It would help us in the troubleshooting process.