BUG? Snapshot age

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BUG? Snapshot age

Veeam Logoby hyvokar » Tue Mar 31, 2015 7:03 am

Hi!

I just installed Veeam One and found out that one of the guests had 450 days old snapshot :oops:
I removed the snapshot and the error went away from Veeam One. However, it left a warning saying that latest snapshot is older than the defined threshold - even that the snapshot was already gone. This lasted for like 12 hours and warning went away only after VBR created a new snapshot.
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Re: BUG? Snapshot age

Veeam Logoby Shestakov » Tue Mar 31, 2015 10:33 am

Hi,
Do you have any other snapshots except that 450days-old? The warning gone after you made the new snapshot as expected by design.
What are your thresholds for the snapshot age?
Thanks.
Shestakov
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Re: BUG? Snapshot age

Veeam Logoby jb1095 » Tue Mar 31, 2015 2:28 pm

hyvokar wrote:Hi!

I just installed Veeam One and found out that one of the guests had 450 days old snapshot :oops:
I removed the snapshot and the error went away from Veeam One. However, it left a warning saying that latest snapshot is older than the defined threshold - even that the snapshot was already gone. This lasted for like 12 hours and warning went away only after VBR created a new snapshot.



I noticed the same thing within our environment. It actually did go away eventually but in our case, it took a few days. I was looking for an orphaned snapshot that maybe was not reporting in the datastore but there were none to be found.
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Re: BUG? Snapshot age

Veeam Logoby Vitaliy S. » Tue Mar 31, 2015 2:57 pm

Do you guys have our latest update 1 for Veeam ONE v8 installed?
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Re: BUG? Snapshot age

Veeam Logoby jb1095 » Tue Mar 31, 2015 4:34 pm

Vitaliy S. wrote:Do you guys have our latest update 1 for Veeam ONE v8 installed?



yes sir. This is not a big deal for me anyway. The alarm goes away and any good admin should be double checking what is being reported. No big deal IMO, I just wanted to let the OP know that we experienced the same issue.
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Re: BUG? Snapshot age

Veeam Logoby Shestakov » Thu Apr 02, 2015 10:31 am

Thanks for the feedback, Jon.
If the behavior repeats, please contact Veeam technical support to review the logs and find out the issue.
Shestakov
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Re: BUG? Snapshot age

Veeam Logoby hyvokar » Tue Apr 07, 2015 11:56 am

Shestakov wrote:Hi,
Do you have any other snapshots except that 450days-old? The warning gone after you made the new snapshot as expected by design.
What are your thresholds for the snapshot age?
Thanks.



Nope. That was the one and only snapshot. Patch1 is installed.
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Re: BUG? Snapshot age

Veeam Logoby Shestakov » Wed Apr 08, 2015 10:18 am

Could you please contact Veeam technical support for the issue investigation? I believe logs are need to be reviewed here.
Thanks!
Shestakov
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Re: BUG? Snapshot age

Veeam Logoby hyvokar » Wed Apr 08, 2015 10:29 am

Hi!

I will, if I run across this again. I guess in this case the trail is getting a bit cold.
Bed?! Beds for sleepy people! Lets get a kebab and go to a disco!
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Re: BUG? Snapshot age

Veeam Logoby Shestakov » Wed Apr 08, 2015 10:40 am

Yes, we`ve not experienced the issue during software testing, but since at least two of you mentioned the behavior, it is great to review logs and find the root.
So, yes once the issue repeats, please contact Veeam support and provide us your support case number.
Thanks!
Shestakov
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