Can one report a bug if you only have Monitor One Free?

Monitoring and reporting for Veeam Backup & Replication, VMware vSphere and Microsoft Hyper-V

Can one report a bug if you only have Monitor One Free?

Veeam Logoby WorkSpace IM » Mon Feb 06, 2017 9:39 pm

Can one report a bug if you only have Monitor One Free?

If so, how?

I have screenshots that show the sort for maximum on the datastore tab does not work correctly. The Up arrow setting does not sort, the Down arrow setting does.

Thanks,
-greg
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Re: Can one report a bug if you only have Monitor One Free?

Veeam Logoby Shestakov » Tue Feb 07, 2017 10:01 am

Hello Greg and welcome to the community!
Surely. You can either write it here or contact the support team.
Thanks!
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Re: Can one report a bug if you only have Monitor One Free?

Veeam Logoby WorkSpace IM » Tue Feb 07, 2017 6:47 pm

That is great to hear! I looked for a way to report it to support, but I do not have basic or premium and cannot seem to find an email address.

Is there some specific address I should check out that I've overlooked?

I have the latest patch on already.

Thank you,
-g
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Re: Can one report a bug if you only have Monitor One Free?

Veeam Logoby Vitaliy S. » Tue Feb 07, 2017 8:48 pm

You can open a support case via our customer support portal even when using Free version of the product > https://www.veeam.com/support.html
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Re: Can one report a bug if you only have Monitor One Free?

Veeam Logoby Shestakov » Wed Feb 08, 2017 12:12 pm

Greg, once you have a support case number, please post it here.
Thanks!
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