Cross domain monitoring with HyperV cluster

[elwood]

Hi,
Wonder if I can get some advice -
I'm running a VeeamOne installation on a platform, and trying to monitor hosts in another platform which fall under a different domain name.
VeeamOne monitor is installed in domainB.com. Conditional forwarding is set up for DNS resolution.
I am able to add the Failover Cluster, and am authenticating against a domain account created on domainA.com, which is also added to local administrators of the hosts.
The server appears, and I can drill down and see it's cluster resources, hosted VMs and can see memory, CPU, network utilisation etc. For all intents and purposes, it seems to be working properly.
However, each of the hosts themselves list a bad password error in Alarms and when checking the events log of the host, it's trying to authenticate to the hosts with the veeam service account, and domainB instead of domainA. I'm seeing Event ID 4645 with a null SID from the wrong domain.
Any thoughts on how I should set this up cross-domain ?

[Vitaliy S.]

Hi Eliot,

It seems like everything is set up properly, since you see all the data in the Veeam ONE Client. Do you monitor guest OS disks too for the VMs hosted in another domain?

Thanks!

[elwood]

Hi,

Not yet - it's a greenfields deployment.
Best I log a support ticket then? I'm stumped.

[Vitaliy S.]

Yes, maybe service account is not using the correct domain in its calls. Please let me know your case ID, once you open a case. I will share it with the dev team.