Data collector service - Sudden Very High memory usage

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Data collector service - Sudden Very High memory usage

Veeam Logoby bgalante » Sat Aug 29, 2015 11:09 pm

Hi!

Suddenly, Veeam data collector service is using all the memory.
Anyone seen this, is this expected? Should I expect a scheduled job to collect data that uses a lot of resources?
(noob)
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Re: Data collector service - Sudden Very High memory usage

Veeam Logoby v.Eremin » Mon Aug 31, 2015 9:48 am

Are you talking about Veeam Management Pack and its Data Collector used to gather information from VMware infrastructure?
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Re: Data collector service - Sudden Very High memory usage

Veeam Logoby bgalante » Mon Aug 31, 2015 6:49 pm

This is right on the veeam server, there is a process called "Veeam Data Collector Service"

I don't believe this is the same thing you are referring to..
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Re: Data collector service - Sudden Very High memory usage

Veeam Logoby bgalante » Mon Aug 31, 2015 6:54 pm

so after looking a little further, this is part of Veeam one.
We just installed veeam one on the server which already had veeam backup and replication.
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Re: Data collector service - Sudden Very High memory usage

Veeam Logoby v.Eremin » Tue Sep 01, 2015 9:32 am

Ok, so, your post has been to the corresponding forum to be taken care of by right individual. Thanks.
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Re: Data collector service - Sudden Very High memory usage

Veeam Logoby Shestakov » Tue Sep 01, 2015 11:34 am

Hello Brian,
How big is your infrastructure(#of hosts, VMs, datastrores)?
Where do you have the Veeam ONE server installed on VM or physical server?
bgalante wrote:Veeam data collector service is using all the memory.

How much GB of memory does it take?
Thanks!
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Re: Data collector service - Sudden Very High memory usage

Veeam Logoby Vitaliy S. » Wed Sep 02, 2015 12:32 am

Just to add - Veeam collection engine should not take all the RAM available. What version of Veeam ONE are you at?
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Re: Data collector service - Sudden Very High memory usage

Veeam Logoby victort13 » Wed Feb 24, 2016 2:09 pm

Any Updates on this thread? Having the same issue after updating to 9.0
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Re: Data collector service - Sudden Very High memory usage

Veeam Logoby Shestakov » Wed Feb 24, 2016 2:38 pm

Hello,
I`m not sure if the issue has been finally investigated.

Could you describe in details your case?
What is the process name and how much memory does it consume?
Thanks!
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Re: Data collector service - Sudden Very High memory usage

Veeam Logoby victort13 » Wed Feb 24, 2016 7:51 pm

After the back up job runs the VeeamDCS.exe memory usage stays at 13,000,000 K and kills the server; after the backup finishes, I have to manually stop the VeeamDCS.exe process to get the server back to normal.

I also ran the 9.0 upgrade on my other 2008 R2 Veeam Server and no problems with that one.
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Re: Data collector service - Sudden Very High memory usage

Veeam Logoby Vitaliy S. » Thu Feb 25, 2016 12:21 pm

Please open a support case to investigate it further.
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