Monitoring and reporting for Veeam Data Platform
Post Reply
KiwiJJ
Expert
Posts: 105
Liked: 2 times
Joined: Feb 16, 2010 8:05 pm
Full Name: John Jones
Location: New Zealand

Deleted VM still showing in Veeam One

Post by KiwiJJ »

I have deleted a VM from the host but it still shows in Veeam One, any idea how I can remove it from Veeam One ?
Shestakov
Veteran
Posts: 7328
Liked: 781 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: Deleted VM still showing in Veeam One

Post by Shestakov »

Hello John,

Could you clarify where you can see the VM, in the tree of infrastructure view or in some reports? Is it shown with any particular status?
What is the version of Veeam One you are using?

Thank you!
KiwiJJ
Expert
Posts: 105
Liked: 2 times
Joined: Feb 16, 2010 8:05 pm
Full Name: John Jones
Location: New Zealand

Re: Deleted VM still showing in Veeam One

Post by KiwiJJ »

Hi,
The VM shows in the infrastructure view and shows as powered off. The version of Veeam One is 7.0.0 949.

Thanks,

John
Vitaliy S.
VP, Product Management
Posts: 27377
Liked: 2800 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Deleted VM still showing in Veeam One

Post by Vitaliy S. »

Hi John,

This is definitely not expected, can you send logs and screenshots to our support team? Also I wonder If Veeam ONE service restart can force the entire infrastructure tree rescan operation which should remove this VM.

Thanks!
KiwiJJ
Expert
Posts: 105
Liked: 2 times
Joined: Feb 16, 2010 8:05 pm
Full Name: John Jones
Location: New Zealand

Re: Deleted VM still showing in Veeam One

Post by KiwiJJ » 1 person likes this post

Hi Vitaliy,
The Veeam One service restart fixed the problem as the VM no longer shows up.

Thanks very much for your help.

John
Vitaliy S.
VP, Product Management
Posts: 27377
Liked: 2800 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Deleted VM still showing in Veeam One

Post by Vitaliy S. »

Thanks for the update, I will ask our QC team if they have seen similar things in their infrastructure or not.
KiwiJJ
Expert
Posts: 105
Liked: 2 times
Joined: Feb 16, 2010 8:05 pm
Full Name: John Jones
Location: New Zealand

Re: Deleted VM still showing in Veeam One

Post by KiwiJJ »

I had done a refresh in the infrastructure tree which I thought would remove it
Vitaliy S.
VP, Product Management
Posts: 27377
Liked: 2800 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Deleted VM still showing in Veeam One

Post by Vitaliy S. »

The refresh is done automatically and all deleted objects should be cleared away from this view, just checked that in my own lab. Good to know that you have resolved it anyway.
Post Reply

Who is online

Users browsing this forum: No registered users and 4 guests