Deleted VM still showing in Veeam One

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Deleted VM still showing in Veeam One

Veeam Logoby KiwiJJ » Tue Sep 30, 2014 11:25 pm

I have deleted a VM from the host but it still shows in Veeam One, any idea how I can remove it from Veeam One ?
KiwiJJ
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Re: Deleted VM still showing in Veeam One

Veeam Logoby Shestakov » Wed Oct 01, 2014 8:23 am

Hello John,

Could you clarify where you can see the VM, in the tree of infrastructure view or in some reports? Is it shown with any particular status?
What is the version of Veeam One you are using?

Thank you!
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Re: Deleted VM still showing in Veeam One

Veeam Logoby KiwiJJ » Wed Oct 01, 2014 7:31 pm

Hi,
The VM shows in the infrastructure view and shows as powered off. The version of Veeam One is 7.0.0 949.

Thanks,

John
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Re: Deleted VM still showing in Veeam One

Veeam Logoby Vitaliy S. » Wed Oct 01, 2014 7:41 pm

Hi John,

This is definitely not expected, can you send logs and screenshots to our support team? Also I wonder If Veeam ONE service restart can force the entire infrastructure tree rescan operation which should remove this VM.

Thanks!
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Re: Deleted VM still showing in Veeam One

Veeam Logoby KiwiJJ » Wed Oct 01, 2014 7:46 pm 1 person likes this post

Hi Vitaliy,
The Veeam One service restart fixed the problem as the VM no longer shows up.

Thanks very much for your help.

John
KiwiJJ
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Re: Deleted VM still showing in Veeam One

Veeam Logoby Vitaliy S. » Wed Oct 01, 2014 7:48 pm

Thanks for the update, I will ask our QC team if they have seen similar things in their infrastructure or not.
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Re: Deleted VM still showing in Veeam One

Veeam Logoby KiwiJJ » Wed Oct 01, 2014 7:50 pm

I had done a refresh in the infrastructure tree which I thought would remove it
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Re: Deleted VM still showing in Veeam One

Veeam Logoby Vitaliy S. » Wed Oct 01, 2014 7:55 pm

The refresh is done automatically and all deleted objects should be cleared away from this view, just checked that in my own lab. Good to know that you have resolved it anyway.
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