Monitoring and reporting for Veeam Backup & Replication, VMware vSphere and Microsoft Hyper-V
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deduplicat3d
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Full Name: Corey
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False Positive Orphaned Snapshot

Post by deduplicat3d » Sep 06, 2014 6:25 pm

Hi,

Occasionally when I have a backup job running, I will get Error - Orphaned VM Backup Snapshot, followed shortly (5-30 minute) by Reset/Resolved. I looked at the alert times versus the backup times and I will get the error while the vdisk is still being read (after the snapshot is taken), and then after the snapshot is deleted I get the reset/resolved. The behavior appears like ONE doesn't know that B&R is still running. I typically get this on my bigger vm's (file servers, exchange...)

Thanks
Corey

Vitaliy S.
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Full Name: Vitaliy Safarov
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Re: False Positive Orphaned Snapshot

Post by Vitaliy S. » Sep 07, 2014 12:21 pm

Hi Corey,

Can you please tell me the full version (build number) of Veeam ONE server you're at?

Thanks!

deduplicat3d
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Joined: Nov 04, 2011 8:21 pm
Full Name: Corey
Contact:

Re: False Positive Orphaned Snapshot

Post by deduplicat3d » Sep 08, 2014 4:40 pm

Veeam ONE 7.0.0.919
Veeam B&R 7.0.0.871

Vitaliy S.
Product Manager
Posts: 22127
Liked: 1382 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: False Positive Orphaned Snapshot

Post by Vitaliy S. » Sep 08, 2014 5:00 pm

Hmm...you're on the latest version, so false-positive alarms should not be observed. Can you please contact our support team and let me your ticket number, so that I could discuss it with the dev team?

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