Guest disk space custom alarm

Monitoring and reporting for Veeam Backup & Replication, VMware vSphere and Microsoft Hyper-V

Re: Guest disk space custom alarm

Veeam Logoby Shestakov » Fri Apr 01, 2016 1:40 pm

Once you have a support case number, please post it here for us to follow the investigation.
Thanks!
Shestakov
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[MERGED] Unable to specify disk name for guest disk space a

Veeam Logoby FranceLink » Mon Jan 15, 2018 10:52 am

Hi,

I set alarm for Guest disk space with specific thresold.
If I set * in "disks to monitor", alarm works fine.

But if I set specific disk, alarm never fire.
I tried :
C:
C:\
C:\;
"C:"
"C:\"
"C:\;"

No one works..

I use Veeam One 9.5 on Windows Server Standard 2008 R2.
Cluster is 2008 R2 Datacenter using Hyper-V.

Thanks for your help.
FranceLink
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Re: Unable to specify disk name for guest disk space alarm

Veeam Logoby Shestakov » Mon Jan 15, 2018 11:47 am

Hi Gwenaël,
Code: Select all
C:\

is the right format. If it doesn't work, feel free contacting support team.
Thanks!
Shestakov
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Re: Unable to specify disk name for guest disk space alarm

Veeam Logoby FranceLink » Mon Jan 15, 2018 1:46 pm

Hi,

Thanks for your answer. Just tried it again, no result.

Unfortunatly I don't have any support contrat any more.

I don't understand why. I think it's to the OS version related cause no one seems to have this problem.
We willl change to 2016 in a few month, I'll see if it correct it.

If any one have some information related to this problem, feel free to help! :)

Thanks.
FranceLink
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Re: Guest disk space custom alarm

Veeam Logoby Shestakov » Mon Jan 15, 2018 5:27 pm

To be exact it's C:\ for vSphere and C: for Hyper-V.
Does the alarm work on default "any", i.e. * ?

By the way, support is available for everyone on "best effort" level.
Shestakov
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Re: Guest disk space custom alarm

Veeam Logoby FranceLink » Mon Jan 15, 2018 5:30 pm

Hi,

I tried C:, it doesn't work..

Yes it works with the * wildcard immediatly.. Very strange !

Thanks for this precision.
FranceLink
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Re: Guest disk space custom alarm

Veeam Logoby Shestakov » Mon Jan 15, 2018 5:32 pm

Another guess is case-sensitive database.
Try C: and c:
Change delay to 1 minute, not to wait rule execution for long.
Shestakov
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Re: Guest disk space custom alarm

Veeam Logoby FranceLink » Tue Jan 16, 2018 1:43 pm

Hi,

Hey, you'r right !

It's the opposite, when I set C:, it doesn't work, but c: yes ! unbelievable..

An other problem is that Vm disk size refreshing time is very long !

I set check every 15 minutes, I make free space on VM with alarm 45 minutes ago and it's always not corrected.
Do you know what is the refreshing delay? In Veeam One, the disk size is bad (it's the size before I removed files from disk, I can confirm real disk size is correct).

Thanks,
FranceLink
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Re: Guest disk space custom alarm

Veeam Logoby Shestakov » Tue Jan 16, 2018 2:29 pm

Glad it works finally. We will correct the tooltip.
Actually if you don't have any problems with data collection (no corresponding alarms triggered), the guest disk rule should be fired in accordance with the "delay".
Shestakov
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Re: Guest disk space custom alarm

Veeam Logoby FranceLink » Tue Jan 16, 2018 2:33 pm

Yes I think it could be great ;)

delay is set to 15 minutes.
Alarm changed 3à minutes ago, 1 hour after correction.. !

Not a bug problem.
I juste installed update 3, saw some delay problems where corrected, 'll keep you informed.
FranceLink
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Re: Guest disk space custom alarm

Veeam Logoby Shestakov » Tue Jan 16, 2018 9:58 pm

Do you have any data collection alarms triggered?
Are you on typical or advanced scalability mode?
Shestakov
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Re: Guest disk space custom alarm

Veeam Logoby FranceLink » Wed Jan 17, 2018 10:01 am

After installing U3, disk size update takes about 1 hour..
I'm in typical deployement (3 host, 100VM).
No data collection alaram triggered..
FranceLink
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Re: Guest disk space custom alarm

Veeam Logoby Shestakov » Wed Jan 17, 2018 10:13 am

Thanks Gwenaël.
We will double-test the alarm with R&D team and see if we can speed up the alarm execution.
Shestakov
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Re: Guest disk space custom alarm

Veeam Logoby FranceLink » Wed Jan 17, 2018 10:40 am

Thanks !
FranceLink
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